Clinic Front Desk & Admin Services Specialist

Centennial-Mental-Health-Center-Inc.; Elizabeth (CO); On-site; USD 36,000 - 54,000; Full time

Job summary

Centennial-Mental-Health-Center-Inc. seeks an Office Assistant to be the welcoming face of the clinic, handling front desk duties, client check-in/check-out, and basic administrative support across medical, substance use disorder, or mental health service lines.

You will greet clients, answer phones, assist with appointment scheduling, collect payments, and coordinate with Billing while maintaining a professional, compassionate demeanor in a busy community health setting.

Qualifications

• Intermediate use of Microsoft Word, Excel and Outlook.
• 2+ years of previous experience working in a public office setting preferred.
• Ability to communicate professionally in person and on the phone.

Responsibilities

• Greet clients face to face or on the phone in a pleasant and professional manner.
• Check-in/out clients per protocol for a service line (medical, substance use disorder, or mental health).
• Record arrival times and monitor waiting area; assist with basic needs and questions.
• Direct clients to Billing for financial account assistance and schedule appointments.
• Support care-team model of service and educate clients on rights, responsibilities, and policies.
• Process payments and deposits following cashier protocols; reconcile cash daily.

Skills

Word processing

Excel

Outlook

Time management

Education

High school diploma or GED

QMAP Certification (within 90 days)

Job description

Centennial-Mental-Health-Center-Inc. seeks an Office Assistant to be the welcoming face of the clinic, handling front desk duties, client check-in/check-out, and basic administrative support across medical, substance use disorder, or mental health service lines.

You will greet clients, answer phones, assist with appointment scheduling, collect payments, and coordinate with Billing while maintaining a professional, compassionate demeanor in a busy community health setting.