Front Desk & Administrative Pro

ServiceMaster Restoration by Integrity; MIDDLETOWN (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

ServiceMaster Restoration by Integrity in Middletown, Ohio is seeking an organized Administrative Assistant to support owners, management, and staff in a busy office. You will handle invoices, payments, customer follow-up, phones, and CRM data entry, using Outlook and Excel daily.

Strong writing and problem-solving skills, reliability, and the ability to manage confidential information are essential in this fast-paced environment where teamwork and timely communication matter greatly.

Qualifications

• High school diploma/GED required.
• Experience as an administrative assistant preferred but not required.
• Proficiency with Microsoft Office applications (Word, Outlook, PowerPoint, Excel) required.
• Comfortable with using multiple software applications.
• Strong time management and organizational skills.
• Verbal and written communication skills.
• Dependable and adaptable to a fast-paced environment.
• Ability to handle highly confidential information.

Responsibilities

• Prepares correspondence, memoranda, reports, etc.
• May initiates routine and non-routine correspondence
• May book travel and reconcile expense reports
• Answers telephone calls, greets visitors, and resolves routine and complex inquiries
• May schedule appointments & meetings
• May enter in new job into ServiceMaster CRM, captures relevant customer and job information
• May utilize the assistance of one or more support staff members on a reporting or project basis
• Operates a personal computer and appropriate software packages or its equivalent
• May follow up with customer on work performed
• May call customers to collect payments
• May assist other departments within the company
• Understands ServiceMaster operating systems and the services we offer

Skills

Outlook proficiency

Excel proficiency

Office software experience

Verbal and written communication

Time management

Problem-solving

Confidential information handling

Organizational skills

Education

High school diploma/GED

Tools

Microsoft Word

Microsoft Outlook

PowerPoint

Excel

Job description

ServiceMaster Restoration by Integrity in Middletown, Ohio is seeking an organized Administrative Assistant to support owners, management, and staff in a busy office. You will handle invoices, payments, customer follow-up, phones, and CRM data entry, using Outlook and Excel daily.

Strong writing and problem-solving skills, reliability, and the ability to manage confidential information are essential in this fast-paced environment where teamwork and timely communication matter greatly.