Front Desk & Admin Coordinator – Invoicing & CRM

ServiceMaster Clean of Fraser Valley; MIDDLETOWN (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

ServiceMaster Clean of Fraser Valley is seeking an administrative assistant to support owners and management in a busy office environment in Middletown, OH. You will handle invoices, payments, customer inquiries, phone calls, and CRM data entry, ensuring accuracy and timely follow-up.

Requirements include a high school diploma, experience with Microsoft Office, and strong writing and problem-solving skills.

Qualifications

• High school diploma or GED required.
• Strong writing and problem-solving skills.
• Experience with Microsoft Office (Word, Outlook, PowerPoint, Excel).
• Comfortable using multiple software types.
• Verbal and written communication skills.

Responsibilities

• Prepares correspondence, memoranda, reports, etc.
• May initiates routine and non-routine correspondence
• May book travel and reconcile expense reports
• Answers telephone calls, greets visitors, and resolves routine and complex inquiries
• May schedule appointments & meetings
• May enter in new job into ServiceMaster CRM, captures relevant customer and job information
• May utilize the assistance of one or more support staff members on a reporting or project basis
• Operates a personal computer and appropriate software packages or its equivalent
• May follow up with customer on work performed
• May call customers to collect payments
• May assist other departments within the company
• Understands ServiceMaster operating systems and the services we offer

Skills

Verbal and written communication

Writing and problem-solving

Time management

Organizational skills

Education

High school diploma/GED

Tools

Microsoft Office

Job description

ServiceMaster Clean of Fraser Valley is seeking an administrative assistant to support owners and management in a busy office environment in Middletown, OH. You will handle invoices, payments, customer inquiries, phone calls, and CRM data entry, ensuring accuracy and timely follow-up.

Requirements include a high school diploma, experience with Microsoft Office, and strong writing and problem-solving skills.