Front Desk & Administrative Coordinator

Express Employment Professionals - Cincinnati East; Louisville (KY); On-site; USD 18,000 - 25,000; Full time

Job summary

Express Employment Professionals - Cincinnati East is seeking a friendly Receptionist to greet visitors, answer phones, and route inquiries in a professional manner. This role emphasizes accurate information handling and courteous service at a busy front desk.

This position includes clerical tasks, calendar management, mail processing, and maintaining a tidy front desk while upholding confidentiality and client service standards.

Qualifications

• High school diploma or GED required; associate degree preferred.
• Previous receptionist, customer service, or administrative experience preferred.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Professional appearance and demeanor.
• Ability to work independently and as part of a team.

Responsibilities

• Greet and welcome visitors, clients, and guests in a friendly and professional manner.
• Answer, screen, and direct incoming phone calls.
• Respond to emails and general inquiries promptly.
• Schedule appointments and maintain calendars.
• Receive, sort, and distribute mail and packages.
• Maintain the reception area to ensure it is clean, organized, and presentable.
• Perform data entry, filing, photocopying, scanning, and other clerical duties.
• Order and maintain office supplies.
• Assist staff with administrative tasks as needed.
• Maintain confidential records and information.
• Follow company policies and procedures while providing excellent customer service.

Skills

Excellent communication

Organizational skills

Multitasking

Professional appearance

Teamwork

Customer service mindset

Education

High school diploma or GED

Associate degree preferred

Tools

Microsoft Office

Job description

Express Employment Professionals - Cincinnati East is seeking a friendly Receptionist to greet visitors, answer phones, and route inquiries in a professional manner. This role emphasizes accurate information handling and courteous service at a busy front desk.

This position includes clerical tasks, calendar management, mail processing, and maintaining a tidy front desk while upholding confidentiality and client service standards.