Front Desk Administrative Assistant

Survival Flight Inc.; Chandler (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Survival Flight Inc. in Chandler, AZ is seeking an Administrative Assistant to be the first contact for clients, visitors, and staff. You will manage phones, greet guests, support daily office operations and handle confidential information with discretion.

The role requires strong customer service, organization, and computer skills, with experience using Microsoft Office. This in-office position offers a collaborative environment and opportunities to contribute across departments.

Qualifications

• High School Diploma required.
• At least two years of office experience.
• Excellent verbal and written communication skills.

Responsibilities

• Answer phones and greet clients, customers, employees, and visitors in a professional and friendly manner.
• Respond to internal and external requests and provide excellent customer service.
• Sort and distribute incoming and outgoing mail and faxes.
• Assist with Medical Records and maintain accurate, organized filing systems.
• Order and maintain office supplies.
• Ensure the office is stocked and prepared for meetings, events, and trainings.
• Review and respond to emails, faxes, and messages as needed.
• Provide administrative support to leadership and office staff.
• Assist with special projects and other duties as assigned.

Skills

Customer service

Communication skills

Organization

Microsoft Outlook

Microsoft Word

Excel

Education

High School Diploma

Tools

Microsoft Outlook

Microsoft Word

Excel

Job description

Administrative Assistant

Be the First Impression. Keep the Office Moving.

POSITION SUMMARY:

We are seeking an organized, dependable, and people-focused Administrative Assistant to support our office and provide an excellent experience for clients, customers, employees, and visitors.

The primary responsibilities include answering incoming calls, greeting guests, assisting with daily office operations, and providing administrative support across departments. The ideal candidate has strong customer service, communication, organization, and computer skills and is comfortable handling confidential information.

This is a great opportunity for someone who enjoys helping others, staying organized, and working in a fast-paced, team-oriented environment.

PROFESSIONAL DUTIES & RESPONSIBILITIES:

• Answer phones and greet clients, customers, employees, and visitors in a professional and friendly manner
• Respond to internal and external requests and provide excellent customer service
• Sort and distribute incoming and outgoing mail and faxes
• Assist with Medical Records and maintain accurate, organized filing systems
• Order and maintain office supplies
• Ensure the office is stocked and prepared for meetings, events, and trainings
• Review and respond to emails, faxes, and messages as needed
• Provide administrative support to leadership and office staff
• Assist with special projects and other duties as assigned

MINIMUM QUALIFICATIONS:

• High School Diploma
• At least two years of office experience
• Excellent verbal and written communication skills
• Strong organizational, time-management, and problem-solving skills
• Ability to work independently in a fast-paced environment
• Strong customer service and interpersonal skills
• Ability to meet deadlines and handle confidential information
• Proficiency with Microsoft Outlook, Word, and Excel

PREFERRED QUALIFICATIONS:

• Two or more years of Administrative Assistant or similar experience
• At least one year of customer service experience

PHYSICAL REQUIREMENTS:

• Ability to operate standard office equipment
• Required to speak, hear, see, and use hands and fingers
• Ability to frequently stand, walk, bend, squat, kneel, reach, and use a ladder
• Ability to sit and work at a computer for extended periods

WORK ENVIRONMENT:

• Professional office setting
• 100% in-office position - not remote

REPORTS TO:

Director, with a dotted-line relationship to Billing and Collections Supervisors

CLASSIFICATION:

Full-Time / Non-Exempt

If you're dependable, great with people, and enjoy being the person who keeps things moving, we'd love to hear from you!