Front Desk & Admin Support Specialist

Ymi-Insurance; Stroudsburg (Monroe County); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Mon-Fri Schedule

Job summary

YMI in Stroudsburg is seeking a Receptionist to be the face of the agency for clients. You will greet callers and visitors, manage files, and support the team with administrative tasks in a fast-paced environment.

The role emphasizes a high-energy, customer-oriented mindset and daily responsibilities such as mail handling, payments processing, and coordinating with agents and the Operations Manager. Join a growing team across multiple offices.

Qualifications

• Proficient with Microsoft Office including Outlook, Excel and Teams.

Responsibilities

• Assisting customers, both in-person and on the phones.
• Scanning files and organizing in Agency Management System.
• Preparing and sorting of both outgoing and incoming mail.
• Receiving customers’ payments, posting payments & issuing receipts to customers.
• Daily reconciliation of payments received & posted.
• Shredding of confidential paperwork when bins are full.
• Assist agents with request for mailing/faxing forms, documents, etc.
• Assist Operations Manager as needed.
• Performs related work as may be required

Skills

Microsoft Office

Outlook

Excel

Teams

Agency Management System

Tools

Agency Management System

Job description

YMI in Stroudsburg is seeking a Receptionist to be the face of the agency for clients. You will greet callers and visitors, manage files, and support the team with administrative tasks in a fast-paced environment.

The role emphasizes a high-energy, customer-oriented mindset and daily responsibilities such as mail handling, payments processing, and coordinating with agents and the Operations Manager. Join a growing team across multiple offices.