Front Desk & Admin Support - Public Services

Health & Human Services; Mount Airy (NC); On-site; USD 39,000 - 69,000; Full time

Job summary

The North Carolina Department of Health and Human Services (DHHS) in Mount Airy, NC, seeks a front desk receptionist to support caseloads with various disabilities and assist eligible individuals. The role requires strong administrative and communication skills and the ability to work with diverse populations.

You will perform administrative duties, manage a multi-line phone system, handle documentation, data entry, and billing support, coordinating with staff and partner agencies to ensure

Qualifications

• High school diploma or GED with two years of related administrative experience.
• Experience providing routine office support functions.
• Experience working with the public.

Responsibilities

• Using a multi-line phone system to answer and route calls to appropriate staff members.
• Preparing documents, maintaining spreadsheets, inputting data, and completing billing processes for assigned staff.
• Receiving applications from clients, along with requesting and obtaining medical/treatment records.
• Documenting client information, interactions, and services into the case management system throughout the rehabilitation process.
• Utilizing office equipment and other relevant technology to meet office needs.

Skills

Teamwork

Office support

Public interaction

Education

High school diploma or GED

Job description

The North Carolina Department of Health and Human Services (DHHS) in Mount Airy, NC, seeks a front desk receptionist to support caseloads with various disabilities and assist eligible individuals. The role requires strong administrative and communication skills and the ability to work with diverse populations.

You will perform administrative duties, manage a multi-line phone system, handle documentation, data entry, and billing support, coordinating with staff and partner agencies to ensure