Administrative Specialist I / Billing Specialist

nc; North Carolina; On-site; USD 39,000 - 69,000; Full time

Job summary

The North Carolina Department of Health and Human Services (DHHS) seeks an Administrative Specialist I (S) to join the Business Office team. You will support Medicaid and private insurance billing through NCTracks and assist with general office management and motor fleet duties as needed.

Candidates should have experience with third-party billing, data analysis, and strong written and oral communication. This role is based in North Carolina and offers state benefits and growth opportunities.

Qualifications

• Experience with third-party billing (Medicaid and private insurers) and NCTracks.
• Ability to analyze data for trends and communicate clearly in writing and speaking.
• Experience organizing workflow and coordinating activities within an office setting.

Responsibilities

• Support billing functions including private insurance and Medicaid billing (NCTracks).
• Provide office management support and assist the Business Services Coordinator.
• Back-up other business office roles as needed and assist motor fleet management.

Skills

Third-party billing

Data analysis

Office administration

Communication skills

Tools

NCTracks

Billing software

Job description

Agency

Dept of Health and Human Services

Division

Child and Family Well Being

Job Classification Title

Administrative Specialist I (S)

Position Number

60040149

Grade

NC08

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

This position serves as a member of the Business Office team to support billing functions which include private third-party (insurance) and Medicaid billing (NCTracks).

Additionally, this position supports CDSA operations through office management duties, motor fleet management, and other tasks assigned by the Business Services Coordinator or Business Officer. This position may provide back-up for other business office positions. Specific job duties may vary based on agency needs.

Knowledge, Skills and Abilities / Management Preferences

Salary Range: $39,244.00-$68,679.00

Recruitment Range: $39,244.00-$40,435.00

Posting closes at 11:59 p.m. the night before the end date

Candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed on the vacancy announcement.

The following Management Preferences are not required, but applicants that possess these skills are preferred.

• Ability to analyze data for trends and communicate effectively both orally and in writing.
• Demonstrated skills in organizing workflow, coordinating activities, and utilizing office protocol.
• Able to establish and maintain effective working relationships with all levels of staff.
• Able to analyze and interpret policy and procedural guidelines in order to resolve problems and questions.
• Experience with third-party billing (Medicaid and private insurers), using databases and automated billing software, especially the NCTracks system.

Physical Requirements

Rated for Light Work: Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

About the NC Division of Child and Family Well-Being

The Division of Child and Family Well-Being (DCFW) brings together complementary NC Department of Health and Human services to support North Carolina's children growing up safe, healthy, and thriving in nurturing and resilient families and communities.

Compensation and Benefits

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

Supplemental Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/.

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

In accordance with the Governor's Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.