Front Desk & Admin Support Specialist, Disability Services

State of North Carolina - Health & Human Services; North Carolina; On-site; USD 39,000 - 69,000; Full time

Benefits offered by this job

Health insurance

Paid vacation and sick leave

Parental leave

Job summary

State of North Carolina - Health & Human Services is seeking an Administrative Specialist I to front the Mount Airy office. You will support staff with data entry, document preparation, and client intake while coordinating with case managers and outside agencies to obtain records and ensure accurate billing.

Your role involves handling a multi-line phone system, maintaining spreadsheets, and documenting client services in the case management system for the rehabilitation process.

Qualifications

• High school diploma or GED required with two years of related administrative experience.
• Experience providing front-desk reception and clerical support is preferred.
• Ability to communicate with diverse groups and interact with outside agencies.

Responsibilities

• Answer and route calls using a multi-line phone system.
• Prepare documents, maintain spreadsheets, input data, and process billing for staff.
• Receive applications from clients and obtain medical/treatment records as needed.

Skills

Communication skills

Front desk experience

Education

High school diploma or GED

Tools

Case management system

Billing software

Multi-line phone system

Job description

State of North Carolina - Health & Human Services is seeking an Administrative Specialist I to front the Mount Airy office. You will support staff with data entry, document preparation, and client intake while coordinating with case managers and outside agencies to obtain records and ensure accurate billing.

Your role involves handling a multi-line phone system, maintaining spreadsheets, and documenting client services in the case management system for the rehabilitation process.