Front Desk & Scheduling Coordinator

Arcadia Counseling; Sandy (UT); On-site; USD 19,000 - 25,000; Full time

Job summary

Arcadia Counseling in Sandy, UT seeks a full-time receptionist to manage front desk operations from 7:30 am to 3:30 pm. You will greet clients, answer calls, respond to emails and texts, and support our therapists and clients with administrative tasks.

Responsibilities include scheduling, onboarding new clients, verifying benefits, maintaining accurate records in our platform, and keeping the reception area organized and welcoming. Customer service and multi-tasking are essential.

Qualifications

• Experience as a receptionist or front desk role is required.
• Ability to greet clients warmly and manage inquiries.
• Comfort with scheduling, billing and insurance verification.

Responsibilities

• Greet and welcome therapists and clients as they arrive at the office.
• Communicate promptly with therapists and clients by phone, text, and email.
• Manage therapist calendars, schedule clients, onboard new customers, and verify insurance benefits.
• Provide basic and accurate information in-person and via phone/text.
• Update and maintain accurate client information in our company platform.
• Ensure the reception area is tidy and presentable with necessary supplies.

Skills

Receptionist experience

Customer service

Multitasking

Organizational skills

Written and verbal communication

Proficiency with computers

Tools

Computer software/office tools

Job description

Arcadia Counseling in Sandy, UT seeks a full-time receptionist to manage front desk operations from 7:30 am to 3:30 pm. You will greet clients, answer calls, respond to emails and texts, and support our therapists and clients with administrative tasks.

Responsibilities include scheduling, onboarding new clients, verifying benefits, maintaining accurate records in our platform, and keeping the reception area organized and welcoming. Customer service and multi-tasking are essential.