Front Desk & Admin Specialist: Customer & Operations Support

Msp Design Group; Virginia Beach (VA); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Insurance benefits

Paid time off

Birthday off

Job summary

MSP Design Group in Virginia Beach, VA is seeking a friendly Front Desk Administrator to be the first point of contact for visitors and customers. This in-office role provides administrative support to ensure smooth daily operations and top-notch customer service.

The position is full-time, Monday–Friday, 8am–5pm, with a pay range of $15–$16 per hour, depending on experience. Join a collaborative, growth-oriented team that values reliability and professional conduct.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Experience with accounting administrative tasks preferred.
• Proficient in phone etiquette and customer service.
• Ability to manage mail and order inquiries effectively.
• Reliable, professional demeanor with a proactive attitude.

Responsibilities

• Welcome guests warmly and professionally upon arrival.
• Answer and direct incoming phone calls promptly and courteously.
• Provide accounting administrative support, including processing payments, recording checks, and sorting incoming invoices.
• Assist customers with pickup orders and inquiries.
• Manage incoming and outgoing mail efficiently.
• Handle order inquiries, providing accurate information and assistance.

Skills

Communication skills

Organization

Multitasking

Accounting admin experience

Phone etiquette

Customer service

Mail management

Order inquiries

Reliability

Job description

MSP Design Group in Virginia Beach, VA is seeking a friendly Front Desk Administrator to be the first point of contact for visitors and customers. This in-office role provides administrative support to ensure smooth daily operations and top-notch customer service.

The position is full-time, Monday–Friday, 8am–5pm, with a pay range of $15–$16 per hour, depending on experience. Join a collaborative, growth-oriented team that values reliability and professional conduct.