Front Desk Administrator

Msp Design Group; Virginia Beach (VA); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Insurance benefits

Paid time off

Birthday off

Job summary

MSP Design Group in Virginia Beach, VA is seeking a friendly Front Desk Administrator to be the first point of contact for visitors and customers. This in-office role provides administrative support to ensure smooth daily operations and top-notch customer service.

The position is full-time, Monday–Friday, 8am–5pm, with a pay range of $15–$16 per hour, depending on experience. Join a collaborative, growth-oriented team that values reliability and professional conduct.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Experience with accounting administrative tasks preferred.
• Proficient in phone etiquette and customer service.
• Ability to manage mail and order inquiries effectively.
• Reliable, professional demeanor with a proactive attitude.

Responsibilities

• Welcome guests warmly and professionally upon arrival.
• Answer and direct incoming phone calls promptly and courteously.
• Provide accounting administrative support, including processing payments, recording checks, and sorting incoming invoices.
• Assist customers with pickup orders and inquiries.
• Manage incoming and outgoing mail efficiently.
• Handle order inquiries, providing accurate information and assistance.

Skills

Communication skills

Organization

Multitasking

Accounting admin experience

Phone etiquette

Customer service

Mail management

Order inquiries

Reliability

Job description

We are seeking a friendly and organized Front Desk Administrator to join our team in Virginia Beach, VA. The ideal candidate will be the first point of contact for our visitors and customers, providing excellent customer service and administrative support to ensure smooth daily operations.

This is an in-office position located in Virginia Beach, VA and the pay range is $15-$16/hr depending on experience. The schedule for this full-time position is Monday-Friday, 8am-5pm.

Key Responsibilities

• Welcome guests warmly and professionally upon arrival
• Answer and direct incoming phone calls promptly and courteously
• Provide accounting administrative support, including processing payments, recording checks, and sorting incoming invoices
• Assist customers with pickup orders and inquiries
• Manage incoming and outgoing mail efficiently
• Handle order inquiries, providing accurate information and assistance

Qualifications

• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Experience with accounting administrative tasks preferred
• Proficient in phone etiquette and customer service
• Ability to manage mail and order inquiries effectively
• Reliable and professional demeanor
• Medical, dental, disability, and life insurances
• Paid personal, vacation, and holidays - plus your birthday off!
• Fun, supportive work environment with opportunities for advancement

What started as a small screen print shop in Norfolk, Virginia has now grown into a national leader of merchandise marketing. In the last 5 years, we have grown from 13 employees and a couple hundred customers to over 160+ employees and 20,000 customers and counting.

We believe our products can move people and brands in a forward direction when we do our best work. Our customers deserve nothing less.

Our company participates in E-Verify, an online system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows enrolled employers to confirm the employment eligibility of their employees.

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