Front Desk & Admin Ops Coordinator

Goodwill Industries of Middle Tennessee; Nashville (TN); On-site; USD 30,000 - 42,000; Full time

Job summary

Goodwill Industries of Middle Tennessee is seeking an Administrative Coordinator - Support Services to manage front desk operations and provide administrative support to HR, IT, Accounting, Marketing, and Development. You will greet visitors, handle mail, schedule meetings, and ensure a welcoming, professional office environment.

The role emphasizes strong customer service, organization, and discretion as you support multiple departments within Support Services.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• 2+ years of administrative support, reception, or office coordination preferred.
• Strong customer service and interpersonal skills.

Responsibilities

• Front desk operations: greet visitors, answer calls, and manage sign-in.
• Mail and delivery coordination: sort mail, coordinate shipping, manage vendors.
• Administrative support: schedule meetings, prepare documents, manage supplies.
• Office coordination: maintain welcoming environment and liaise with facilities.

Skills

Customer service

Interpersonal skills

Verbal communication

Written communication

Microsoft Office

Organization

Time management

Discretion

Education

High school diploma or equivalent

Associate degree preferred

Tools

Microsoft Office Suite

Job description

Goodwill Industries of Middle Tennessee is seeking an Administrative Coordinator - Support Services to manage front desk operations and provide administrative support to HR, IT, Accounting, Marketing, and Development. You will greet visitors, handle mail, schedule meetings, and ensure a welcoming, professional office environment.

The role emphasizes strong customer service, organization, and discretion as you support multiple departments within Support Services.