Front Desk & Admin Coordinator – Support Services

Goodwill Industries of Middle Tennessee, Inc.; Nashville (TN); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health and Prescription Insurance

403(b) Retirement Plan

Paid Vacation

Paid Holidays

Sick Leave

Employee Assistance Program

Job summary

Goodwill Industries of Middle Tennessee, Inc. is seeking an Administrative Coordinator for the Support Services area in Nashville.

You will manage front desk operations, greet visitors, answer calls, and support HR, IT, Accounting, Marketing and Development with administrative tasks, ensuring a welcoming, professional environment. The role requires a high school diploma, 2+ years in admin support or reception, strong communication and MS Office skills.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• 2+ years of administrative support, reception, or office coordination experience.
• Strong customer service and communication skills; proficiency in MS Office.

Responsibilities

• Front Desk Operations: greet visitors, answer calls, direct inquiries, and manage sign-in.
• Mail and Delivery Coordination: sort, distribute mail, coordinate shipments.
• Administrative Support: assist departments, schedule meetings, prepare documents.
• Office Coordination: maintain orderly, welcoming office; liaise with facilities.

Skills

Customer service

Interpersonal skills

Verbal & written communication

Organizational skills

Multitasking

Education

High school diploma or equivalent

Associate degree preferred

Tools

Microsoft Office Suite

Outlook

Word

Excel

Job description

Goodwill Industries of Middle Tennessee, Inc. is seeking an Administrative Coordinator for the Support Services area in Nashville.

You will manage front desk operations, greet visitors, answer calls, and support HR, IT, Accounting, Marketing and Development with administrative tasks, ensuring a welcoming, professional environment. The role requires a high school diploma, 2+ years in admin support or reception, strong communication and MS Office skills.