Administrative Assistant — Front Desk & Calendar Support

Goodwill Industries of Middle Tennessee, Inc.; Nashville, Northern (TN, KY); Hybrid; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health and Prescription Insurance

403(b) Retirement Plan

Paid Vacation

Holiday

Sick Leave

Paid Bereavement Leave

Employee Assistance Program

Job summary

Goodwill Industries of Middle Tennessee, Inc. is seeking an Administrative Assistant for Career Solutions at the Lifsey Building.

This role provides administrative support, handles multi-line phone inquiries, schedules meetings, processes documentation, and greets visitors with a courteous, service‑oriented approach. You will also assist with purchasing and accounting tasks, maintain department databases, and support leadership calendars to help sustain a positive, values‑driven work environment

Qualifications

• High School Diploma or GED required.
• 1 year of office experience preferred.
• Experience in customer service required.
• Ability to learn accounting, purchasing and related software.

Responsibilities

• Answer multi-line phone system and provide excellent customer service.
• Schedule meetings and manage calendars for VP and Directors.
• Process documents for accounting including stipends, PO, mileage reimbursement.
• Create and maintain department documents and postings.
• Provide clerical support for department projects.
• Manage department supplies and materials via Goodwill PO system.
• Maintain department databases including client and center information.
• Data entry support for the department.
• Greet visitors and direct them appropriately at the Lifsey location.
• Manage public calendar for events, meetings and trainings.
• Adhere to all policies and maintain a safe work environment.
• Attend as required per attendance policy.
• Other duties as assigned by management.

Skills

Exceptional telephone skills

Strong communication

Time management

Organizational skills

Customer service orientation

Team oriented

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Outlook

Microsoft 365

Accounting software

Purchasing software

Job description

Goodwill Industries of Middle Tennessee, Inc. is seeking an Administrative Assistant for Career Solutions at the Lifsey Building.

This role provides administrative support, handles multi-line phone inquiries, schedules meetings, processes documentation, and greets visitors with a courteous, service‑oriented approach. You will also assist with purchasing and accounting tasks, maintain department databases, and support leadership calendars to help sustain a positive, values‑driven work environment