Administrative Coordinator - Support Services

Goodwill Industries of Middle Tennessee, Inc.; Nashville (TN); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health and Prescription Insurance

403(b) Retirement Plan

Paid Vacation

Paid Holidays

Sick Leave

Employee Assistance Program

Job summary

Goodwill Industries of Middle Tennessee, Inc. is seeking an Administrative Coordinator for the Support Services area in Nashville.

You will manage front desk operations, greet visitors, answer calls, and support HR, IT, Accounting, Marketing and Development with administrative tasks, ensuring a welcoming, professional environment. The role requires a high school diploma, 2+ years in admin support or reception, strong communication and MS Office skills.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• 2+ years of administrative support, reception, or office coordination experience.
• Strong customer service and communication skills; proficiency in MS Office.

Responsibilities

• Front Desk Operations: greet visitors, answer calls, direct inquiries, and manage sign-in.
• Mail and Delivery Coordination: sort, distribute mail, coordinate shipments.
• Administrative Support: assist departments, schedule meetings, prepare documents.
• Office Coordination: maintain orderly, welcoming office; liaise with facilities.

Skills

Customer service

Interpersonal skills

Verbal & written communication

Organizational skills

Multitasking

Education

High school diploma or equivalent

Associate degree preferred

Tools

Microsoft Office Suite

Outlook

Word

Excel

Job description

Administrative Coordinator - Support Services page is loaded## Administrative Coordinator - Support Serviceslocations: Nashville, TNtime type: Full timeposted on: Posted Todayjob requisition id: 18229**Job Location**Opportunity Campus - Career Solutions**Job Summary:**The Administrative Coordinator - Support Services serves as the primary point of contact for visitors, employees, vendors, and community partners entering the Support Services area, which includes HR, IT, Accounting, Marketing and Development. This position is responsible for maintaining front desk operations, receiving and distributing mail and deliveries, providing administrative support to departments within Support Services, and ensuring a welcoming, professional, and efficient environment for all guests and team members.The Administrative Coordinator - Support Services will promote a positive work environment that celebrates our vision, mission, and core values of Teamwork, Respect, Uprightness, and Empowerment in every action and interaction with team members, donors, customers, management, and persons served.**Job Description****Essential Functions**### **Front Desk Operations*** Serve as the first point of contact for visitors entering the Support Services area.* Greet and direct visitors, vendors, applicants, and community partners in a professional and courteous manner.* Answer and route incoming phone calls and inquiries.* Maintain visitor sign-in procedures and provide visitor badges when required.* Support building security and access procedures by monitoring front desk activity.### **Mail and Delivery Coordination*** Receive, sort, and distribute incoming mail, packages, and deliveries.* Coordinate outgoing mail and shipping activities.* Serve as the primary contact for delivery vendors and courier services.* Maintain organized mail and package storage areas.### **Administrative Support*** Provide administrative assistance to Support Services departments as needed.* Assist with scheduling meetings and managing conference room reservations.* Prepare, organize, and distribute documents, correspondence, and reports.* Maintain office supplies and coordinate replenishment of inventory.### **Office Coordination*** Help maintain a professional, organized, and welcoming office environment.* Coordinate with facilities and other departments to address building-related concerns reported through the front desk.* Support employee and visitor inquiries by directing them to appropriate resources.* Perform other duties as assigned.**Minimum Qualifications****Required Skills****Education*** High school diploma or equivalent; associate degree preferred.**Experience*** 2+ years of experience in administrative support, reception, customer service, or office coordination roles preferred.**Knowledge / Skills*** Strong customer service and interpersonal skills.* Excellent verbal and written communication abilities.* Proficiency with Microsoft Office Suite, including Outlook, Word, and Excel.* Strong organizational skills and attention to detail.* Ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment.* Ability to handle confidential information with professionalism and discretion.* Dependable, self-motivated, and service-oriented approach to work.Goodwill Industries of Middle Tennessee's mission is to change lives through education, training, and employment.**Full-Time Benefits**: Health and Prescription Insurance, 403(b) Retirement Plan, Paid Vacation, Holiday, & Sick Leave, Paid Bereavement Leave, Employee Assistance Program**Part-Time Benefits**: 403(b) Retirement Plan, Paid Vacation & Sick Leave, Employee Assistance Program