Front Desk & Admin Operations Specialist

St Joes – A Place Where Belonging Changes Everything; Sharonville (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

401(k) with employer match

Tuition Assistance Plan

Generous PTO

Disability & life insurance

Job summary

St Joes – A Place Where Belonging Changes Everything in Sharonville, OH is seeking an Administrative Associate to manage the front desk’s daily tasks and provide confidential clerical support to managers, teams, and departments. The role is full-time, Monday–Friday, 1st shift, and exempt.

You will act as the main contact for inquiries, greet visitors, manage calendars, coordinate meeting spaces, handle mail and packages, maintain supplies, and assist with special projects while training back-up

Qualifications

• Must be at least 18 years old.
• High school diploma or GED required.
• Bachelor's degree preferred.
• Proficiency with Microsoft Office suite required.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with multiple departments and teams.
• Ability to manage priorities, maintain confidentiality, and follow through on assignments.

Responsibilities

• Act as the main point of contact for inquiries via phone, email, or in-person.
• Respond promptly to information requests and general office inquiries.
• Screen and direct calls to appropriate staff or departments.
• Greet, screen, and direct visitors to the appropriate staff and/or location.
• Ensure lobby and front desk remain clean, organized, and welcoming.
• Sort and distribute daily mail.
• Accept and distribute packages delivered to lobby.
• Maintain office supplies inventory and assist with purchasing.
• Provide confidential administrative and clerical support to staff.
• Organize and maintain agency filing systems/databases.
• Coordinate reservation of agency meeting spaces.
• Assist with reservation of agency event spaces.
• Assist with management of agency calendars.
• Assist with special projects and, if appropriate, assume responsibility for the development, administration, and promotion of specific projects.
• Train individuals providing back-up support to the front desk.

Skills

Attention to detail

Organizational skills

Communication

Interpersonal skills

Team collaboration

Time management

Education

High school diploma or GED

Bachelor's degree preferred

Tools

Microsoft Office

Job description

St Joes – A Place Where Belonging Changes Everything in Sharonville, OH is seeking an Administrative Associate to manage the front desk’s daily tasks and provide confidential clerical support to managers, teams, and departments. The role is full-time, Monday–Friday, 1st shift, and exempt.

You will act as the main contact for inquiries, greet visitors, manage calendars, coordinate meeting spaces, handle mail and packages, maintain supplies, and assist with special projects while training back-up