Front Office Admin Specialist – Reception & Admin Support

Clark Schaefer Hackett; Cincinnati (OH); On-site; USD 29,000 - 36,000; Full time

Job summary

Allied Technical Services in Sharonville, OH seeks an Office Administrator to be the friendly first point of contact, handling calls, mail, and front-desk duties. The role provides essential administrative support to ensure accurate records and smooth daily operations across teams.

As a full-time position, you will assist with calendars, data entry, travel arrangements, and light accounting, contributing to a professional, organized office experience and timely customer service.

Qualifications

• High school diploma or GED required; additional coursework in office administration preferred.
• 1+ years of office administration or related experience preferred; professional office setting is a plus.
• Accounting or bookkeeping experience is a significant plus, especially AP/AR, invoicing, or vendor management.
• Professional, customer-focused approach with strong phone etiquette and welcoming presence.
• Clear verbal and written communication and ability to interact with visitors, customers, vendors, and employees at all levels.
• Strong organization and recordkeeping skills; ability to multitask, prioritize, meet deadlines, and maintain confidentiality.
• Proficiency with Microsoft 365, including Outlook, Word, Excel, and Teams; experience with basic office equipment.

Responsibilities

• Greet visitors and determine their needs, providing general information and notifying team members.
• Answer, screen, and route phone calls; take messages and respond to routine inquiries promptly.
• Receive, sort, and distribute mail and packages; coordinate outgoing shipments and maintain logs.
• Maintain reception area and shared spaces to ensure a clean, organized professional appearance.
• Provide administrative support including data entry, scanning, filing, and document preparation.
• Prepare routine correspondence, reports, spreadsheets, presentations, forms, and labels.
• Maintain calendars, contact lists, directories, and recurring administrative schedules.
• Assist with facilities administration by tracking maintenance requests and coordinating access.
• Support onboarding and employee administrative needs, workspace setup, orientation materials, and access/equipment requests.
• Assist with meetings, events, trainings, travel, catering, and other office activities.
• Provide basic accounting support: organizing invoices/receipts, coding transactions, reconciling records, and deposits.
• Handle routine matters with vendors and customers; escalate as needed to the Business Manager.
• Protect confidential information per office procedures and policies.

Skills

Customer service

Organization

Communication

Problem solving

Discretion

Education

High school diploma or GED

Tools

Microsoft 365

Outlook

Word

Excel

Teams

Job description

Allied Technical Services in Sharonville, OH seeks an Office Administrator to be the friendly first point of contact, handling calls, mail, and front-desk duties. The role provides essential administrative support to ensure accurate records and smooth daily operations across teams.

As a full-time position, you will assist with calendars, data entry, travel arrangements, and light accounting, contributing to a professional, organized office experience and timely customer service.