Administrative Associate

Saint Joe's; Sharonville (OH); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Short-term disability

Long-term disability

Life insurance

Health insurance

401(k) match

Job summary

Saint Joe’s in Sharonville, Ohio, is seeking an Administrative Associate to manage the front desk’s daily tasks and provide confidential clerical support to managers, teams, and departments. This full-time role offers a Monday–Friday, 1st shift schedule and a chance to grow administrative skills while supporting a diverse staff.

The position emphasizes strong organizational abilities, excellent communication, and a collaborative approach across teams to ensure smooth office operations and a

Qualifications

• High school diploma or GED required.
• Must be 18 years of age or older.
• Proficiency with Microsoft Office suite.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with multiple departments and teams.
• Ability to manage priorities, maintain confidentiality, and follow through on assignments.

Responsibilities

• Act as the main point of contact for general inquiries via phone, email, or in-person
• Respond promptly to information requests and general office inquiries
• Screen and direct calls to appropriate staff or departments
• Greet, screen, and direct visitors to the appropriate staff and/or location
• Ensure lobby and front desk remain clean, organized, and welcoming
• Sort and distribute daily mail
• Accept and distribute packages delivered to lobby
• Maintain office supplies inventory and assist with purchasing
• Provide confidential administrative and clerical support to staff
• Organize and maintain agency filing systems/databases
• Coordinate reservation of agency meeting spaces
• Assist with reservation of agency event spaces
• Assist with management of agency calendars
• Assist with special projects and, if appropriate, assume responsibility for the development, administration, and promotion of specific projects
• Train individuals providing back-up support to the front desk

Skills

Attention to detail

Communication skills

Interpersonal skills

Team collaboration

Confidentiality

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Saint Joe’s employs more than 200 caring people who work in nursing, direct care, active treatment, physical and occupational therapy, speech and language therapy, nutrition, psychological services, environmental services and administration. If you are looking to make a difference each day, consider a career with us.

SAINT JOE’S IS

CURRENTLY HIRING

To be eligible to work for Saint Joe’s, each applicant must meet the following requirements:

• Have a minimum of High School diploma or GED, and be able to show proof upon hire
• Must be 18 years of age or older
• Pass criminal background check and drug screen

As an equal opportunity employer, Saint Joe’s does not discriminate in its employment decisions on the basis of race, religion, color, national origin, sex or pregnancy, age, disability, sexual orientation, genetic information, veteran or military status or any other basis that would be in violation of any applicable federal, state or local law.

“From my very first conversations, I felt deeply connected to the mission of Saint Joe’s. This is a place where servant leadership is lived out every day, and where empathy, kindness, and genuine care guide how we support one another. Whether I’m interacting with caregivers, leaders, residents, or families, I’m reminded that Saint Joe’s is more than a workplace — it’s a community built on purpose.”

– Jason Urti, Vice President of Human Resources

“I started at Saint Joe’s as a DSP and over the past eight years have grown into a leadership role I’m incredibly proud of. What’s kept me here is the people — a team that truly supports one another and empowers both staff and residents to succeed. Saint Joe’s has invested in my growth every step of the way, and I’m grateful to be part of a mission that genuinely improves lives.”

– Maria Robbins, Director of Quality and Compliance

“What drew me to Saint Joe’s was the mission and the opportunity to give back while building a meaningful career. I love that my role allows me to support employees every day — whether it’s helping solve problems, celebrating promotions, or making sure our staff has the resources they need. Saint Joe’s truly feels like a family, and I’m grateful to work somewhere that invests in my growth and lets me make a difference.”

“Saint Joe’s truly feels like family. I started here as a DSP and, with the support and belief of this team, grew into a nurse and now a nurse manager. The joy and energy of the residents, even on the hardest days, reminds me that this isn’t just a job — it’s a calling.”

“I started at Saint Joe’s as a DSP nearly two decades ago, and throughout the years I’ve been given countless opportunities to grow, learn, and lead. What I love most is being part of a community that creates meaningful experiences for the individuals we support — hearing someone say that day program is the best part of their day never gets old. Saint Joe’s truly feels like family, and the compassion and teamwork here are what make this such a special place to work.”

– Shyanne Reid, Site Manager of Day Services – Sharonville

“Saint Joe’s has given me incredible opportunities to grow — from working on the floor as a DSP to supporting programs behind the scenes. The flexibility and encouragement I’ve received here, especially while in graduate school, has meant so much to me. Every time I step into a cottage and see a smile, I’m reminded why this work matters.”

– Nathanael (Nate) Choi, Residential Respite Administrative Support Specialist

Position:Administrative Associate

Location: Sharonville

Job Id:601

# of Openings:1

About the Job

Full-Time | Monday – Friday | 1st Shift

Exempt Position

Saint Joe’s is seeking an Administrative Associate to manage the front desk’s daily tasks and to help provide confidential, clerical support to managers, teams, and departments. This is an excellent opportunity for a personable, proactive professional who wants to grow their administrative skills, support diverse teams, and make a meaningful impact.

What You’ll Do

• Act as the main point of contact for general inquiries via phone, email, or in-person
• Respond promptly to information requests and general office inquiries
• Screen and direct calls to appropriate staff or departments
• Greet, screen, and direct visitors to the appropriate staff and/or location
• Ensure lobby and front desk remain clean, organized, and welcoming
• Sort and distribute daily mail
• Accept and distribute packages delivered to lobby
• Maintain office supplies inventory and assist with purchasing
• Provide confidential administrative and clerical support to staff
• Organize and maintain agency filing systems/databases
• Coordinate reservation of agency meeting spaces
• Assist with reservation of agency event spaces
• Assist with management of agency calendars
• Assist with special projects and, if appropriate, assume responsibility for the development, administration, and promotion of specific projects
• Train individuals providing back-up support to the front desk

What We’re Looking For

• Must be at least 18 years of age
• High school graduate or GED required
• Proficiency with Microsoft Office suite required
• Strong attention to detail and organizational skills
• Excellent communication and interpersonal skills
• Ability to work collaboratively with multiple departments and teams
• Ability to manage priorities, maintain confidentiality, and follow through on assignments

What We Offer

• Competitive industry pay
• Employer-paid short-term disability, long-term disability & life insurance
• Affordable health insurance benefits
• 401(k) retirement plan with employer match