Front-End Operations Supervisor

Jetro Restaurant Depot; City of Rochester (NY); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Paid company holidays

Tuition reimbursement

Voluntary supplemental benefits

Job summary

Jetro Restaurant Depot in New York is seeking a Front-End Supervisor to oversee daily customer service, transaction accuracy, and front-end performance, ensuring processes are followed and the environment remains efficient and customer-focused.

The role requires experience in retail or front-end operations, strong communication, and the ability to work in a fast-paced team setting, with schedule flexibility and a focus on delivering high service standards.

Qualifications

• Previous experience in retail, customer service, or front-end operations
• Basic understanding of cash handling processes
• Strong communication and organizational skills
• Ability to work in a fast-paced, team-oriented environment
• Problem-solving skills and attention to detail

Responsibilities

• Support daily front-end operations to ensure efficient and accurate transaction processing
• Assist with monitoring cash handling procedures and resolving minor discrepancies
• Provide support and direction to front-end staff during daily operations
• Ensure front-end areas are organized, clean, and operating efficiently
• Assist in maintaining customer service standards and resolving customer issues
• Support scheduling and workflow coordination for front-end staff
• Help enforce company procedures and policies at the front-end
• Communicate operational issues or concerns to management

Job description

Jetro Restaurant Depot in New York is seeking a Front-End Supervisor to oversee daily customer service, transaction accuracy, and front-end performance, ensuring processes are followed and the environment remains efficient and customer-focused.

The role requires experience in retail or front-end operations, strong communication, and the ability to work in a fast-paced team setting, with schedule flexibility and a focus on delivering high service standards.