Front Desk Admin Associate - City Hall Support

City of St. Charles, MO; United States; On-site; USD 51,000 - 62,000; Full time

Benefits offered by this job

Medical

Dental

Voluntary Vision

Life and Disability Insurance

FSA

HSA

Lagers Pension- L6 Tier and Deferred 0

Paid Vacation

Paid Holidays

Employee Assistance Programs and Educ.

Job summary

The City of Saint Charles is seeking an Administrative Associate V in the Finance Department. This full-time, non-exempt role provides clerical and administrative support to City Hall under the direction of the Billing and Collections Manager.

Key duties include customer service, mail handling, mail preparation, petty cash, vehicle log maintenance, and assistance with Billing/Collections. Notarization of documents is also required.

Qualifications

• High school diploma or equivalent.
• Proficient use of standard office software (MS Word, Excel, PowerPoint, etc.).
• Ability to provide courteous and friendly customer service that anticipates needs.

Responsibilities

• Screens incoming City Hall phone calls, greets and directs visitors, receives and relays correspondence; provide courteous and genuine customer service; responds to requests for information; transfer calls to appropriate Department Director, other staff or outside party.
• Receive City Hall mail and deliveries and sort as appropriate.
• Prepares outgoing mail.
• Maintains a petty cash box.
• Maintains the pooled vehicle log.
• Assists with Billing and Collection activities, as prescribed by the Billing and Collections Manager.
• Notarizes documents.

Skills

Customer service

Education

High school diploma or equivalent

Tools

MS Word

Excel

PowerPoint

Job description

The City of Saint Charles is seeking an Administrative Associate V in the Finance Department. This full-time, non-exempt role provides clerical and administrative support to City Hall under the direction of the Billing and Collections Manager.

Key duties include customer service, mail handling, mail preparation, petty cash, vehicle log maintenance, and assistance with Billing/Collections. Notarization of documents is also required.