Administrative Associate V - Front Desk

City of St. Charles, MO; Saint Charles (MO); On-site; USD 51,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

FSA

HSA

Pension plan

Deferred compensation

Paid vacation

Paid holidays

Employee assistance programs

Educational benefits

Job summary

City of St. Charles, MO seeks an Administrative Associate V in the Finance Department to provide clerical and administrative support to City Hall under the Billing and Collections Manager.

This full-time, non-exempt role handles visitor greeting, mail, petty cash, vehicle logs, and assists with billing tasks, including notarizing documents, with a focus on courteous, efficient service.

Qualifications

• High school diploma or equivalent.
• Proficient use of MS Word, Excel, PowerPoint.
• Ability to provide courteous, proactive customer service.

Responsibilities

• Screen incoming City Hall calls, greet visitors, and route to appropriate staff.
• Receive and sort City Hall mail and deliveries.
• Prepare outgoing mail.
• Maintain petty cash box.
• Maintain pooled vehicle log.
• Assist Billing and Collection activities as directed.
• Notarize documents.

Skills

MS Office Suite

Education

High school diploma

Job description

Comprehensive, Cost Effective Benefits Package Medical, Dental, Voluntary Vision, Life and Disability Insurance; FSA; HSA; Lagers Pension- L6 Tier and Deferred Compensation program; Paid Vacation; Paid Holidays; Employee Assistance Programs and Educational Benefits.

Job Title

Administrative Associate V

Department

Finance Department

Posting Date

November 3, 2026

Closing Date for Resumes/Applications

Open Until Filled

Salary

$56,741.77/ Annually

Comprehensive, Cost Effective Benefits Package

Medical, Dental, Voluntary Vision, Life and Disability Insurance; FSA; HSA; Lagers Pension- L6 Tier and Deferred Compensation program; Paid Vacation; Paid Holidays; Employee Assistance Programs and Educational Benefits.

Exempt/Non-exempt

Non- Exempt

Status

Full time

The purpose of this position is to perform clerical and administrative support services to City Hall under the direction of the Billing and Collections Manager.

Essential Duties And Responsibilities

• Screens incoming City Hall phone calls, greets and directs visitors, receives and relays correspondence; provide courteous and genuine customer service; responds to requests for information; transfer calls to appropriate Department Director, other staff or outside party.
• Receive City Hall mail and deliveries and sort as appropriate.
• Prepares outgoing mail.
• Maintains a petty cash box.
• Maintains the pooled vehicle log.
• Assists with Billing and Collection activities, as prescribed by the Billing and Collections Manager.
• Notarizes documents.

Minimum Training And Experience Required

• High school diploma or equivalent.
• Proficient use of standard office software (MS Word, Excel, PowerPoint, etc.)
• Ability to provide courteous and friendly customer service that anticipates stated or unstated needs of individuals and attempts to provide additional suggestions for assistance

Work Environment

• The office environment is typical with no unusual requirements. Some travel between city facilities may be required.

The City of Saint Charles is an Equal Opportunity Employer and participates in E-Verify