Administrative Associate V - Front Desk

City of St. Charles, MO; United States; On-site; USD 51,000 - 62,000; Full time

Benefits offered by this job

Medical

Dental

Voluntary Vision

Life and Disability Insurance

FSA

HSA

Lagers Pension- L6 Tier and Deferred 0

Paid Vacation

Paid Holidays

Employee Assistance Programs and Educ.

Job summary

The City of Saint Charles is seeking an Administrative Associate V in the Finance Department. This full-time, non-exempt role provides clerical and administrative support to City Hall under the direction of the Billing and Collections Manager.

Key duties include customer service, mail handling, mail preparation, petty cash, vehicle log maintenance, and assistance with Billing/Collections. Notarization of documents is also required.

Qualifications

• High school diploma or equivalent.
• Proficient use of standard office software (MS Word, Excel, PowerPoint, etc.).
• Ability to provide courteous and friendly customer service that anticipates needs.

Responsibilities

• Screens incoming City Hall phone calls, greets and directs visitors, receives and relays correspondence; provide courteous and genuine customer service; responds to requests for information; transfer calls to appropriate Department Director, other staff or outside party.
• Receive City Hall mail and deliveries and sort as appropriate.
• Prepares outgoing mail.
• Maintains a petty cash box.
• Maintains the pooled vehicle log.
• Assists with Billing and Collection activities, as prescribed by the Billing and Collections Manager.
• Notarizes documents.

Skills

Customer service

Education

High school diploma or equivalent

Tools

MS Word

Excel

PowerPoint

Job description

Job Title

Administrative Associate V

Department

Finance Department

Posting Date

November 3, 2026

Closing Date for Resumes/Applications

Open Until Filled

Salary

$56,741.77/ Annually

Benefits

• Medical
• Dental
• Voluntary Vision
• Life and Disability Insurance
• FSA
• HSA
• Lagers Pension- L6 Tier and Deferred Compensation program
• Paid Vacation
• Paid Holidays
• Employee Assistance Programs and Educational Benefits

Exempt/Non-exempt

Non- Exempt

Status

Full time

The purpose of this position is to perform clerical and administrative support services to City Hall under the direction of the Billing and Collections Manager.

Essential Duties and Responsibilities

The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

• Screens incoming City Hall phone calls, greets and directs visitors, receives and relays correspondence; provide courteous and genuine customer service; responds to requests for information; transfer calls to appropriate Department Director, other staff or outside party.
• Receive City Hall mail and deliveries and sort as appropriate.
• Prepares outgoing mail.
• Maintains a petty cash box.
• Maintains the pooled vehicle log.
• Assists with Billing and Collection activities, as prescribed by the Billing and Collections Manager.
• Notarizes documents.

Minimum Training and Experience Required

• High school diploma or equivalent.
• Proficient use of standard office software (MS Word, Excel, PowerPoint, etc.)
• Ability to provide courteous and friendly customer service that anticipates stated or unstated needs of individuals and attempts to provide additional suggestions for assistance

Work Environment

• The office environment is typical with no unusual requirements. Some travel between city facilities may be required.

The City of Saint Charles is an Equal Opportunity Employer and participates in E-Verify