Front Desk Admin & Appointment Scheduler

The University of North Carolina at Chapel Hill; Chapel Hill (NC); On-site; USD 35,000 - 39,000; Full time

Benefits offered by this job

Professional training opportunities

Campus event discounts

Health and retirement plans

Paid leave

Job summary

The Administrative Support Associate at CAPS in Chapel Hill provides essential front-desk and scheduling functions, serving students, patients, and visitors. You will verify health insurance and ensure accurate registration to support smooth operations.

This role requires a high school diploma, front-desk experience in medical settings, and familiarity with insurance processes. UNC-Chapel Hill offers a comprehensive benefits package and paid leave for full-time staff.

Qualifications

• High school diploma or equivalency; or demonstrated competencies to perform the work.

Responsibilities

• Serve as the central check-in representative, receptionist and appointment scheduler for CAPS.
• Be the first point of contact for students, patients, visitors, and callers, ensuring accurate registration.
• Proactively contact students prior to appointments to obtain and verify health insurance information for timely billing and registration.

Skills

Front desk

Phone system admin

Healthcare setting

Insurance verification

eCW / Titanium

Education

High school diploma

Tools

eCW

Titanium

Job description

The Administrative Support Associate at CAPS in Chapel Hill provides essential front-desk and scheduling functions, serving students, patients, and visitors. You will verify health insurance and ensure accurate registration to support smooth operations.

This role requires a high school diploma, front-desk experience in medical settings, and familiarity with insurance processes. UNC-Chapel Hill offers a comprehensive benefits package and paid leave for full-time staff.