Patient Experience Front Office Coordinator

Medi-Weightloss; Chapel Hill (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Rewarding work environment

Opportunities for professional development

Collaborative team atmosphere

Job summary

A healthcare provider in Chapel Hill is seeking a Front Office Coordinator to support patient care and office operations. The ideal candidate will have strong communication and multitasking skills, and a desire to contribute positively to patient experiences. Responsibilities include managing incoming calls, verifying insurance, and training staff. Join a dynamic team dedicated to preventive medicine and holistic well-being, where your work-life balance is valued.

Qualifications

• Experience as a medical receptionist preferred.
• Ability to maintain confidentiality and work within a team and corporate structure.

Responsibilities

• Utilize a multi-line phone system to answer and route incoming calls.
• Conduct follow-up calls to patients to discuss progress.
• Verify insurance information and facilitate related processes.
• Create a friendly environment and greet patients.
• Process accounts receivable transactions accurately.
• Monitor inventory levels of clinical and office supplies.
• Train additional staff on daily procedures.
• Participate in clinic marketing efforts.

Skills

Motivational counseling/advising skills

Strong multitasking and critical thinking abilities

Excellent interpersonal and human relations skills

Exceptional communication skills, both oral and written

Education

High school diploma or GED certificate

Associate or bachelor's degree

Tools

Familiarity with EMR systems

Job description

A healthcare provider in Chapel Hill is seeking a Front Office Coordinator to support patient care and office operations. The ideal candidate will have strong communication and multitasking skills, and a desire to contribute positively to patient experiences. Responsibilities include managing incoming calls, verifying insurance, and training staff. Join a dynamic team dedicated to preventive medicine and holistic well-being, where your work-life balance is valued.