Front Desk & Accounts Manager - Fast-Paced Office

The Juris Agency; Spokane Valley (WA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Dental Insurance

Vision Insurance

Health Insurance

Life Insurance

Retirement Plan

Job summary

The Juris Agency is seeking a full-time front desk team member in Spokane Valley to handle payments, quotes, and carrier visits, while managing customer accounts and renewals. You will answer calls, process mail, and maintain smooth in-person interactions with clients and colleagues.

Ideal candidates are organized, capable of multitasking in a busy environment, and comfortable communicating expectations clearly. Light office duties and privacy-compliant practices are part of the role.

Qualifications

• 6 months prior work experience in a fast-paced service or retail environment.
• Experience handling cash and/or checks is required.
• Front desk experience is preferred but not required.
• Experience with computers or technology (Microsoft Office 365) is preferred.
• Organized and detail-oriented.
• Ability to self-manage in a largely remote team and multitask.

Responsibilities

• Process cash/check payments in person or by mail/phone.
• Data entry: collect and input data for prospects and clients.
• Process incoming mail and scan to customer accounts or to staff.
• Process general emails and attach to customer accounts or forward to staff.
• Mail documents to insureds/carriers as needed by remote staff or customers.
• Shred scanned documents daily to privacy policies.
• Tidy and restock as time allows.

Skills

Customer service

Multi-tasking

Data entry

Cash handling

MS Office

Communication

Tools

Microsoft Office 365

Job description

The Juris Agency is seeking a full-time front desk team member in Spokane Valley to handle payments, quotes, and carrier visits, while managing customer accounts and renewals. You will answer calls, process mail, and maintain smooth in-person interactions with clients and colleagues.

Ideal candidates are organized, capable of multitasking in a busy environment, and comfortable communicating expectations clearly. Light office duties and privacy-compliant practices are part of the role.