Front Desk

Express Employment Professionals - Cincinnati East; Livonia (MI); On-site; USD 19,000 - 25,000; Full time

Job summary

Express Employment Professionals in Livonia, MI is seeking a dynamic Front Desk Associate to manage our client's busy front desk and deliver outstanding service to visitors. This fast-paced role requires handling high call volume, frequent walk-ins, data entry, and a variety of administrative tasks with accuracy.

The successful candidate will welcome clients in person, route calls on a multi-line system, and enter/documents with meticulous attention to detail.

Qualifications

• 2+ years of experience in a high-volume front desk, receptionist, staffing, medical office, or administrative role.
• Experience managing multiple phone lines and frequent walk-in traffic.
• Proficient in Microsoft Outlook, Excel, Word, and Teams.

Responsibilities

• Welcome a high volume of clients and visitors in person.
• Answer and direct a high volume of calls using a multi-line phone system.
• Enter data and manage documentation with attention to detail.

Skills

Front desk experience

High-volume environment

Multitasking

Customer service

Communication skills

Data entry

Organizational skills

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Microsoft Teams

Job description

Express Employment Professionals is seeking dynamic Front Desk Associates to manage our client's busy front desk/front office areas and provide outstanding service to clients and visitors in the Livonia, MI area. This is a fast-paced position requiring someone who can confidently handle high call volume, frequent walk-in traffic, data entry, and administrative tasks simultaneously. The ideal candidate enjoys helping people, thrives in a busy environment, communicates professionally, and can confidently balance multiple priorities while maintaining a high level of accuracy and organization.

What You'll Do:

• Welcome a high volume of clients and visitors in person
• Answer and direct a high volume of calls using a multi-line phone system
• Enter data and manage documentation with attention to detail

What We're Looking For:

• 2+ years of experience in a high-volume front desk, receptionist, staffing, medical office, or administrative role
• Experience managing multiple phone lines and frequent walk-in traffic
• Proficient in Microsoft Outlook, Excel, Word, and Teams
• Strong multitasking, organizational, and customer service skills
• Accurate data entry skills and attention to detail
• Professional communication skills in person, on the phone, and via email

Please note:

This is a high-activity front desk environment with constant phone and client interaction throughout the day.

Why trust Express Employment Professionals in Livonia and Taylor MI?

Serving job seekers since 2010, we have strong relationships with over 200 local employers across multiple industries. Our team is here to advocate for you, connect you with the right fit, and support your success.

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