Front Office Coordinator

Express Employment Professionals - Cincinnati East; Appleton (WI); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Vision Insurance

Medical Plan

Dental Plan

401(K) Retirement Savings Plan

Life Insurance

Referral Bonuses

Job summary

Express Employment Professionals - Cincinnati East in Appleton, WI is seeking a friendly receptionist to greet visitors and manage front-desk operations. You will handle calls, emails, and walk-ins, while maintaining accurate data in electronic records and Excel-based systems.

The role emphasizes strong communication, multitasking, and dependable attendance. The position supports a collaborative team with standard office hours and a focus on professional client service.

Qualifications

• Previous receptionist/front desk/administrative or customer service experience preferred.
• Strong data entry skills with a high level of accuracy.
• Proficiency in Microsoft Excel required.
• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Ability to multitask and prioritize responsibilities in a professional office.
• Dependable with excellent attendance and punctuality.
• Ability to lift up to 15 lbs.
• Ability to work independently and as part of a team.
• Basic knowledge of Word and Outlook preferred.

Responsibilities

• Greet visitors and provide a welcoming first impression for customers and guests.
• Answer and direct incoming calls, emails, and walk-in inquiries.
• Perform accurate data entry and maintain electronic records and databases.
• Utilize Microsoft Excel to track, update, and organize information.
• Assist with filing, scanning, copying, and document management.
• Schedule appointments, meetings, and coordinate office communications as needed.
• Maintain an organized front office and reception area.
• Support office staff with general administrative and customer service duties.

Skills

Customer service

Communication

Multitasking

Attention to detail

Teamwork

Attendance reliability

Independent work

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Hours:Monday - Friday, 8:00am - 4:00pm

Pay: $17.00 - $20.00/HR

Duties:

• Greet visitors and provide a professional, welcoming first impression for customers and guests.
• Answer and direct incoming phone calls, emails, and walk-in inquiries.
• Perform accurate data entry and maintain electronic records and databases.
• Utilize Microsoft Excel to track, update, and organize information.
• Assist with administrative tasks including filing, scanning, copying, and document management.
• Schedule appointments, meetings, and coordinate office communications as needed.
• Maintain an organized front office and reception area.
• Support office staff with general administrative and customer service duties.

Qualifications:

• Previous receptionist, front desk, administrative, or customer service experience preferred.
• Strong data entry skills with a high level of accuracy and attention to detail.
• Proficiency in Microsoft Excel required.
• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Ability to multitask and prioritize responsibilities in a professional office environment.
• Dependable with excellent attendance and punctuality.
• Ability to work independently and as part of a team.
• Basic knowledge of Microsoft Office applications, including Word and Outlook, preferred.
• Ability to lift and carry up to 15 lbs.

What does Express offer to you?

• Weekly paychecks!
• Vision Insurance
• Medical Plan
• Dental Plan
• 401(K) Retirement Savings Plan
• Life Insurance
• Referral Bonuses (Earn up to $125 for each person you refer!)

Why Express Employment Professionals, Appleton WI?

• Express, Appleton WI placed over 1,350 people in 2024 just in the Appleton area!
• We provide our associates with excellent comprehensive and competitive benefits!
• When you apply to us, you apply to 100+ companies in the Fox Valley!
• Over 170 people were hired to a permanent position in 2024.