Front Desk Associate — High-Volume Multitask Pro

Express Employment Professionals - Cincinnati East; Livonia (MI); On-site; USD 19,000 - 25,000; Full time

Job summary

Express Employment Professionals in Livonia, MI is seeking a dynamic Front Desk Associate to manage our client's busy front desk and deliver outstanding service to visitors. This fast-paced role requires handling high call volume, frequent walk-ins, data entry, and a variety of administrative tasks with accuracy.

The successful candidate will welcome clients in person, route calls on a multi-line system, and enter/documents with meticulous attention to detail.

Qualifications

• 2+ years of experience in a high-volume front desk, receptionist, staffing, medical office, or administrative role.
• Experience managing multiple phone lines and frequent walk-in traffic.
• Proficient in Microsoft Outlook, Excel, Word, and Teams.

Responsibilities

• Welcome a high volume of clients and visitors in person.
• Answer and direct a high volume of calls using a multi-line phone system.
• Enter data and manage documentation with attention to detail.

Skills

Front desk experience

High-volume environment

Multitasking

Customer service

Communication skills

Data entry

Organizational skills

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Microsoft Teams

Job description

Express Employment Professionals in Livonia, MI is seeking a dynamic Front Desk Associate to manage our client's busy front desk and deliver outstanding service to visitors. This fast-paced role requires handling high call volume, frequent walk-ins, data entry, and a variety of administrative tasks with accuracy.

The successful candidate will welcome clients in person, route calls on a multi-line system, and enter/documents with meticulous attention to detail.