Front Desk

Floyd's 99 Barbershop; Greenwood Village (CO); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Health benefits

Growth opportunities

EAP & support

Nationwide locations

Job summary

Floyd's 99 Barbershop in Greenwood Village, CO is hiring a full-time Front Desk Host to greet guests, answer calls, schedule appointments, and help drive smooth retail operations with a customer-first approach.

This role requires 2+ years in customer service within retail/hospitality, strong communication, and a willingness to work evenings/weekends in a fast-paced setting. Competitive hourly pay and comprehensive benefits are provided.

Qualifications

• 2+ years of customer service experience in retail, hospitality, or beauty industries.
• Fast-paced environment experience.
• Strong verbal and in-person communication skills.
• Team collaboration and willingness to help others.
• Organizational skills with attention to detail and time management.
• Ability to maintain confidentiality and work a flexible schedule.

Responsibilities

• Answer phone calls and greet customers to set a positive tone.
• Schedule appointments and relay pricing or services to clients.
• Provide information and answer questions; take messages for staff.
• Upsell treatments or products when appropriate and accurate quotes.
• Maintain a clean, welcoming front desk and retail area.

Skills

Customer service

Communication

Time management

Teamwork

Confidentiality

Flexible schedule

Job description

How would you like a position where you can talk to all kinds of people and play a crucial part in smooth retail operations? At Floyd's 99 Barbershop, we're hiring a detail-oriented and customer service-driven person as a full-time Front Desk Host! Help keep the party going at our Greenwood Village, CO barbershop.

YOUR BENEFITS

• Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more
• Ongoing opportunity for growth
• Health benefits for full-time employees, including medical, dental, and vision
• Fun and relaxed environment where you can truly be yourself
• Nationwide locations, making it easy to relocate while continuing your professional journey

That's on top of your competitive pay of $16.00/hour. Join us and help make every day a great one!

WHAT WE'RE LOOKING FOR

Can you meet these qualifications?

• 2+ years of customer service experience in the retail, hospitality, or beauty industries
• Experience working in a fast-paced environment
• Fantastic collaboration skills with an ability to communicate over the phone and in person
• Commitment to helping others and working with a team
• Organizational skills, attention to detail, and time management abilities
• Ability to maintain confidentiality
• Ability to work a flexible schedule, including nights and weekends

Are you able to work these hours?

We are available when our clients want us to be. Weekends and evening availability are of high value to us.

Is becoming a Front Desk Host right for you?

This customer service role keeps our shop running smoothly by answering phone calls, scheduling appointments, answering questions, and taking messages for staff. You speak with customers about their desired services and give them pricing information, upselling treatments or products when possible. As you generate quotes, figure out wait times, and assist with general cleaning duties, you take pride in maintaining a positive, seamless retail environment!

At Floyd's 99 Barbershop Denver Tech Center, we're all about fresh cuts, good vibes, and a team that feels like family. We work hard, have fun, and make sure every client leaves looking sharp and feeling even better. With a "people first" mentality, we've built a culture where creativity thrives, skills grow, and careers take off. Want ongoing education, a supportive team, and a place where your talent shines? Floyd's 99 is calling your name.

At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. Come join the coolest shop in town.