Front Desk Host

*Floyds 99 Barbershop - Centennial - Southglenn; Centennial (CO); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Employee assistance program

Growth opportunities

Health benefits (full-time)

Fun work environment

National locations

Job summary

Floyd's 99 Barbershop in Centennial, CO seeks a friendly Front Desk Receptionist to join as a full-time team member. You will be the first contact, answering calls, guiding clients, and coordinating appointments with a professional, welcoming demeanor.

We offer a supportive, fast-paced environment with growth opportunities, benefits for full-time staff including health coverage, and a culture that values hospitality and a people-first mindset.

Qualifications

• 2+ years of customer service experience in retail, hospitality, or beauty industries
• Experience working in a fast-paced environment
• Excellent communication skills over the phone and in person
• Commitment to helping others and working with a team
• Strong organizational skills, attention to detail, and time management
• Ability to maintain confidentiality
• Ability to work a flexible schedule, including nights and weekends

Responsibilities

• Answer phone calls and respond to questions from customers
• Inform customers about services and offerings
• Upsell products or treatments where appropriate
• Schedule appointments and provide cost estimates as requested
• Take staff messages and assist with general cleaning tasks

Skills

Customer service

Phone & in-person communication

Team collaboration

Organizational skills

Confidentiality

Flexible schedule

Attention to detail

Fast-paced environment

Job description

Floyd's 99 Barbershop in Centennial, CO needs your help! We're on a mission to deliver the best cosmetology services and treatments possible, and we need a friendly, attentive person to become our full-time Front Desk Receptionist . If you can facilitate efficient workdays, maintain organization, and provide fantastic customer service, keep reading to learn more!

THE BASICS

Pay: Our Front Desk Receptionist earns $16.00/hour.

Schedule: Flexibility is required, as peak hours are often during evenings, nights, and weekends.

Benefits

• Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more
• Ongoing opportunity for growth
• Health benefits for full-time employees, including medical, dental, and vision
• Fun and relaxed environment where you can truly be yourself
• Nationwide locations, making it easy to relocate while continuing your professional journey

A LITTLE ABOUT US

Join us here at Floyd's 99 Barbershop in Centennial! We're committed to delivering top-quality cuts, exceptional service, and a welcoming atmosphere. Our team values hard work, creativity, and a people-first approach, ensuring every client leaves looking sharp and feeling their best. We provide a supportive environment where skills are refined, careers grow, and talent is recognized. If you're looking for a place to hone your craft, be part of a strong team, and build a lasting career, we'd love to meet you.

QUALIFICATIONS

• 2+ years of customer service experience in the retail, hospitality, or beauty industries
• Experience working in a fast-paced environment
• Fantastic collaboration skills with an ability to communicate over the phone and in person
• Commitment to helping others and working with a team
• Organizational skills, attention to detail, and time management abilities
• Ability to maintain confidentiality
• Ability to work a flexible schedule, including nights and weekends

ARE YOU THE FRONT DESK RECEPTIONIST WE'RE LOOKING FOR?

You're at the center of our barbershop, engaging with customers and helping connect them with our exceptional services. Always polite and professional, you answer phone calls, respond to questions, and inform customers about our various offerings. You upsell products or treatments and schedule appointments, providing cost estimates as requested. You take staff messages and help with general cleaning, making a tangible impact every day!

At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. Can you see yourself excelling in this customer service role?