Client Services Host

Berkeley Electric Cooperative, Inc; Littleton (CO); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Employee assistance program

Health benefits

Growth opportunities

Friendly environment

Job summary

Floyd's 99 Barbershop in Highlands Ranch, CO is hiring a full-time Client Services Host. You will greet clients, answer calls, schedule treatments, and provide accurate cost estimates while promoting our services.

A cheerful, team-oriented attitude helps ensure a smooth daily operation in a busy barbershop environment. This role requires weekend/evening availability and a commitment to excellent customer service.

Qualifications

• 2+ years of customer service experience in retail, hospitality, or beauty industries.
• Experience working in a fast-paced environment.
• Excellent collaboration and communication skills, over the phone and in person.
• Commitment to helping others and working with a team.
• Strong organizational, attention to detail, and time-management abilities.
• Ability to maintain confidentiality and to work a flexible schedule, including nights and weekends.

Responsibilities

• Answer phone calls, schedule treatments, and respond to questions to keep the shop running smoothly.
• Promote Floyd's services and upsell treatments or products when possible.
• Provide cost estimates and wait times before scheduling an appointment.
• Help with general cleaning to keep the retail space presentable.

Skills

Customer service

Phone communication

In-person communication

Time management

Job description

If you're a cheerful, outgoing person who loves helping others and supporting a great team, you could be the next full-time Client Services Host at Floyd's 99 Barbershop! Our Highlands Ranch, CO barbershop is looking for someone to keep workdays smooth and seamless.

GREAT PAY

We offer a competitive wage of $16.00/hour.

EXCELLENT BENEFITS

• Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more
• Ongoing opportunity for growth
• Health benefits for full-time employees, including medical, dental, and vision
• Fun and relaxed environment where you can truly be yourself
• Nationwide locations, making it easy to relocate while continuing your professional journey

At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. We'd love to have you if you're interested;

YOUR NEW ROLE AS OUR CLIENT SERVICES HOST

To appropriately meet our clients' needs, you need to be able to work weekends and evenings.

You keep our shop running smoothly and ensure we efficiently serve our customers. With an upbeat and professional attitude, you answer phone calls, schedule treatments, and respond to questions. You promote our extensive range of services and upsell treatments or products when possible. As clients inquire about services, you provide cost estimates and wait times before scheduling an appointment. You also help with general cleaning to keep our retail space looking great.

REQUIREMENTS

• 2+ years of customer service experience in the retail, hospitality, or beauty industries
• Experience working in a fast-paced environment
• Fantastic collaboration skills with an ability to communicate over the phone and in person
• Commitment to helping others and working with a team
• Organizational skills, attention to detail, and time management abilities
• Ability to maintain confidentiality
• Ability to work a flexible schedule, including nights and weekends

WHAT SETS US APART

At Highlands Ranch East Quebec, Floyd's 99 Barbershop is more than just haircuts – it's a community of fresh styles, positive energy, and a team that's like family. We're passionate about our work, infuse fun into everything we do, and ensure every client walks out looking sharp and feeling amazing. With a strong 'people first' philosophy, we foster a culture that nurtures creativity, fosters skill development, and propels careers forward. If you crave continuous learning, a supportive environment, and a place to showcase your talent, Floyd's 99 is the place for you.

Become a critical part of our barbershop and retail operations. We're excited to meet our new Client Services Host.