French-Speaking Digital Store Advisor

Employers from Greece; United States; Remote; USD 23,000 - 35,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package ( Flight

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

And Much More...

Job summary

Patrique Mercier Recruitment FR, a prominent recruitment agency in Greece, seeks a French Speaking Digital Store Consultant to engage with French-speaking customers and guide them through digital store offerings. You will provide expert support, ensuring satisfaction and guiding online interactions.

Responsibilities include training customers, collaborating with marketing and sales, analyzing feedback, and staying current with e-commerce trends to optimize the shopping experience.

Qualifications

• Proficiency in French and English, both written and spoken.
• Experience in customer service, sales, or consulting, preferably in e-commerce/digital retail.
• Familiarity with CRM systems and Microsoft Office suite.

Responsibilities

• Assist French-speaking customers by addressing inquiries and providing expert advice on digital store offerings.
• Acquire comprehensive knowledge of products and services to meet customer needs.
• Conduct training sessions for customers on how to navigate digital store platforms.
• Collaborate with marketing and sales teams to enhance customer engagement.
• Gather and analyze customer feedback to identify opportunities for improving the digital shopping experience.
• Stay informed about trends in e-commerce to provide informed recommendations.
• Efficiently resolve customer issues related to digital store experience.

Skills

French language proficiency

English language proficiency

Customer service experience

E-commerce knowledge

CRM familiarity

MS Office proficiency

Tools

CRM systems

Microsoft Office

Job description

Patrique Mercier Recruitment FR, a prominent recruitment agency in Greece, seeks a French Speaking Digital Store Consultant to engage with French-speaking customers and guide them through digital store offerings. You will provide expert support, ensuring satisfaction and guiding online interactions.

Responsibilities include training customers, collaborating with marketing and sales, analyzing feedback, and staying current with e-commerce trends to optimize the shopping experience.