French Speaking Digital Store Consultant

Employers from Greece; United States; Teletrabalho; USD 23 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package ( Flight

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

And Much More...

Resumo da oferta

Patrique Mercier Recruitment FR, a prominent recruitment agency in Greece, seeks a French Speaking Digital Store Consultant to engage with French-speaking customers and guide them through digital store offerings. You will provide expert support, ensuring satisfaction and guiding online interactions.

Responsibilities include training customers, collaborating with marketing and sales, analyzing feedback, and staying current with e-commerce trends to optimize the shopping experience.

Qualificações

• Proficiency in French and English, both written and spoken.
• Experience in customer service, sales, or consulting, preferably in e-commerce/digital retail.
• Familiarity with CRM systems and Microsoft Office suite.

Responsabilidades

• Assist French-speaking customers by addressing inquiries and providing expert advice on digital store offerings.
• Acquire comprehensive knowledge of products and services to meet customer needs.
• Conduct training sessions for customers on how to navigate digital store platforms.
• Collaborate with marketing and sales teams to enhance customer engagement.
• Gather and analyze customer feedback to identify opportunities for improving the digital shopping experience.
• Stay informed about trends in e-commerce to provide informed recommendations.
• Efficiently resolve customer issues related to digital store experience.

Conhecimentos

French language proficiency

English language proficiency

Customer service experience

E-commerce knowledge

CRM familiarity

MS Office proficiency

Ferramentas

CRM systems

Microsoft Office

Descrição da oferta de emprego

Patrique Mercier Recruitment FR is a prominent recruitment agency in Greece, dedicated to connecting skilled professionals with leading companies across various sectors. We are currently seeking a French Speaking Digital Store Consultant to join our enthusiastic team. In this pivotal role, you will engage with French-speaking customers, providing exceptional support and expert guidance on their digital shopping experiences. Your role will be crucial in enhancing customer satisfaction and facilitating successful online interactions.

Responsibilities

• Assist French-speaking customers by addressing their inquiries and providing expert advice on the digital store offerings.
• Acquire comprehensive knowledge of products and services to effectively meet customer needs.
• Conduct training sessions for customers on how to navigate and leverage digital store platforms.
• Collaborate with marketing and sales teams to develop strategies that enhance customer engagement.
• Gather and analyze customer feedback to identify opportunities for improving the digital shopping experience.
• Stay informed about the latest trends in e-commerce and digital retail to provide informed recommendations.
• Efficiently resolve customer issues or complaints related to their digital store experience.

Requirements

• Proficiency in French and English, both written and spoken.
• Experience in customer service, sales, or consulting, preferably within the e-commerce or digital retail field.
• Strong understanding of digital platforms and tools used in online retail.
• Excellent communication and interpersonal skills, focusing on a customer-centric approach.
• Self-motivated with the ability to work effectively in a fast-paced, dynamic environment.
• Familiarity with CRM systems and proficiency in Microsoft Office suite.
• Demonstrated problem-solving skills with a proactive approach to addressing customer needs.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...