Spanish-Speaking Digital Store Consultant (E-Commerce)

Employers from Greece; United States; Remote; USD 23,000 - 33,000; Full time

Benefits offered by this job

Competitive salary

Monthly performance bonus

Fully paid training

Fully paid relocation package

Health Insurance

Private health insurance

Two extra salaries per year

And Much More

Job summary

Patrique Mercier Recruitment By Nellie in Greece seeks a Spanish Speaking Digital Store Consultant to assist Spanish-speaking customers with digital shopping journeys. You will train customers, analyze feedback, and work with marketing to enhance engagement and satisfaction.

Ideal candidates will be fluent in Spanish and English, have ecommerce support experience, and be comfortable using CRM and MS Office tools, in a dynamic, fast-paced environment.

Qualifications

• Fluency in Spanish and English, both written and verbal.
• Experience in customer service, sales, or consulting for ecommerce.
• Strong grasp of digital platforms and online retail tools.
• Outstanding communication and interpersonal skills, customer-focused.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Provide exceptional assistance to Spanish-speaking customers on digital store functionalities.
• Learn product offerings to meet customer requirements.
• Conduct training sessions for customers to optimize their experience.
• Collaborate with marketing and sales to boost customer engagement.
• Collect and analyze customer feedback to improve the digital shopping experience.
• Stay informed about trends in ecommerce and digital retail to advise proactively.
• Troubleshoot and resolve complaints related to the digital shopping experience.

Skills

Spanish fluency

English fluency

Customer service experience

CRM systems

Microsoft Office

Communication skills

Analytical thinking

Problem solving

Independent work

Tools

CRM systems

Microsoft Office

Job description

Patrique Mercier Recruitment By Nellie in Greece seeks a Spanish Speaking Digital Store Consultant to assist Spanish-speaking customers with digital shopping journeys. You will train customers, analyze feedback, and work with marketing to enhance engagement and satisfaction.

Ideal candidates will be fluent in Spanish and English, have ecommerce support experience, and be comfortable using CRM and MS Office tools, in a dynamic, fast-paced environment.