Italian-Speaking Digital Store Consultant

Employers from Greece; United States; Remote; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive monthly salary

Monthly performance bonus

Fully paid training

Fully paid relocation package (flight,

Health insurance

Private health insurance

2 extra salaries per year

And much more...

Job summary

Patrique Mercier Recruitment By Nellie is seeking an Italian Speaking Digital Store Consultant. You will engage Italian-speaking customers, advising on digital store offerings and shopping experiences, helping enhance satisfaction and drive sales.

The role requires strong communication, CRM proficiency, and the ability to work remotely in a fast-paced environment, collaborating with marketing and sales teams to deliver excellent customer service.

Qualifications

• Fluent in Italian and English, written and spoken.
• Experience in customer service, sales, or consulting, preferably in e-commerce or digital retail.
• Strong understanding of digital platforms and tools used in online retail.
• Excellent communication and interpersonal skills with a customer-centric approach.
• Self-motivated and able to work remotely in a fast-paced environment.
• Proficient in using CRM systems and Microsoft Office suite.
• Strong problem-solving skills with a proactive approach to addressing customer needs.

Responsibilities

• Assist Italian-speaking customers with inquiries and guidance on digital store offerings.
• Develop deep product knowledge to address customer needs effectively.
• Conduct training sessions for customers on navigating digital store platforms.
• Collaborate with marketing and sales to implement engagement strategies.
• Gather customer feedback to identify improvements in digital shopping experiences.
• Stay updated with e-commerce trends to offer informed recommendations.
• Resolve customer issues related to the digital store promptly and effectively.

Skills

Italian language

Customer service

Sales experience

CRM systems

MS Office

Tools

CRM software

Microsoft Office

Job description

Patrique Mercier Recruitment By Nellie is seeking an Italian Speaking Digital Store Consultant. You will engage Italian-speaking customers, advising on digital store offerings and shopping experiences, helping enhance satisfaction and drive sales.

The role requires strong communication, CRM proficiency, and the ability to work remotely in a fast-paced environment, collaborating with marketing and sales teams to deliver excellent customer service.