Spanish Speaking Digital Store Consultant -Remote in Greece

Employers from Greece; United States; Remote; USD 23,000 - 33,000; Full time

Benefits offered by this job

Competitive salary

Monthly performance bonus

Fully paid training

Fully paid relocation package

Health Insurance

Private health insurance

Two extra salaries per year

And Much More

Job summary

Patrique Mercier Recruitment By Nellie in Greece seeks a Spanish Speaking Digital Store Consultant to assist Spanish-speaking customers with digital shopping journeys. You will train customers, analyze feedback, and work with marketing to enhance engagement and satisfaction.

Ideal candidates will be fluent in Spanish and English, have ecommerce support experience, and be comfortable using CRM and MS Office tools, in a dynamic, fast-paced environment.

Qualifications

• Fluency in Spanish and English, both written and verbal.
• Experience in customer service, sales, or consulting for ecommerce.
• Strong grasp of digital platforms and online retail tools.
• Outstanding communication and interpersonal skills, customer-focused.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Provide exceptional assistance to Spanish-speaking customers on digital store functionalities.
• Learn product offerings to meet customer requirements.
• Conduct training sessions for customers to optimize their experience.
• Collaborate with marketing and sales to boost customer engagement.
• Collect and analyze customer feedback to improve the digital shopping experience.
• Stay informed about trends in ecommerce and digital retail to advise proactively.
• Troubleshoot and resolve complaints related to the digital shopping experience.

Skills

Spanish fluency

English fluency

Customer service experience

CRM systems

Microsoft Office

Communication skills

Analytical thinking

Problem solving

Independent work

Tools

CRM systems

Microsoft Office

Job description

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is a leading recruitment agency in Greece, committed to connecting talented professionals with top-tier companies across various sectors. We are currently seeking a Spanish Speaking Digital Store Consultant to become a vital part of our energetic team. In this role, you will interact with Spanish-speaking customers, providing top-notch support and guidance for their digital shopping journeys. Your expertise will play a crucial role in enhancing customer satisfaction and promoting successful digital outcomes.

Responsibilities

• Provide exceptional assistance to Spanish-speaking customers, addressing queries and offering insightful advice on digital store functionalities.
• Gain comprehensive knowledge of product offerings to effectively meet customer requirements.
• Conduct training sessions for customers on how to optimize their experience with the digital store platforms.
• Work closely with marketing and sales teams to craft strategies that boost customer involvement.
• Collect and analyze customer feedback to identify areas for enhancing the digital shopping experience.
• Remain informed about emerging trends in e-commerce and digital retail to provide proactive recommendations.
• Efficiently troubleshoot and resolve customer complaints related to the digital shopping experience.

Requirements

• Fluency in Spanish and English, both written and verbal.
• Previous experience in customer service, sales, or consulting, with a focus on e-commerce or digital retail being preferred.
• Strong grasp of digital platforms and tools utilized in online retail.
• Outstanding communication and interpersonal skills, with an emphasis on customer satisfaction.
• Ability to work independently and adapt in a dynamic, fast-paced environment.
• Proficiency in CRM systems and Microsoft Office applications.
• Strong analytical and problem-solving skills, displaying a proactive approach to customer care.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...