French Speaking Client Relations Specialist

Employers from Greece; United States; Remote; USD 39,000 - 61,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package ( Flight

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

And Much More...

Job summary

Patrique Mercier Recruitment By Nellie is seeking a French-speaking Client Relations Specialist to foster strong relationships with French-speaking customers. You will handle inquiries, provide personalized support, and document interactions in the CRM system.

You will collaborate with team members to improve service delivery, identify upsell opportunities, and stay informed about product offerings. A dynamic, client-focused professional will thrive here.

Qualifications

• Fluent in French and English, both written and spoken.
• Experience in client relations, customer support, or a related role is preferred.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities with a client-focused approach.
• Proficiency in CRM software and standard computer applications.

Responsibilities

• Engage with French-speaking clients through phone, email, and live chat to build and maintain relationships.
• Address inquiries regarding products and services with personalized support.
• Resolve client issues to ensure satisfaction and loyalty.
• Document all client interactions in the CRM system for tracking and follow-up.
• Collaborate with team to improve service delivery and client strategies.
• Identify opportunities for upselling or cross-selling based on client needs.
• Stay informed about company offerings and industry trends to relay information to clients.

Skills

Fluency in French & English

Client relations experience

Excellent communication

Problem solving

CRM software proficiency

Tools

CRM software

Job description

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is thrilled to announce a position for a French Speaking Client Relations Specialist. This role is ideal for those who are passionate about fostering strong client relationships and providing exceptional support to French-speaking customers within a vibrant and collaborative environment.

Responsibilities

• Engage with French-speaking clients through various channels, including phone, email, and live chat, to develop and maintain positive relationships.
• Address inquiries regarding products and services while providing personalized and friendly support.
• Efficiently manage and resolve client issues to ensure a high level of satisfaction and build loyalty.
• Accurately document all client interactions in the CRM system for comprehensive tracking and follow-up.
• Collaborate with team members to continuously improve service delivery and client relationship strategies.
• Identify opportunities for upselling or cross-selling based on understanding client needs.
• Stay informed about company offerings and industry trends to effectively relay relevant information to clients.

Requirements

• Fluency in French and English, both written and spoken.
• Experience in client relations, customer support, or a related role is preferred.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities with a client-focused approach.Ability to multitask and prioritize effectively in a fast-paced environment.
• Proficiency in CRM software and standard computer applications.
• A genuine enthusiasm for building relationships and delivering exceptional service to clients.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...