French Speaking Business Support Consultant

Employers from Greece; United States; À distance; USD 50 000 - 70 000; Plein temps

Avantages offerts par ce poste

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package ( Flight

Private Health Insurance

2 Extra Salaries Per Year

And Much More...

Résumé du poste

Patrique Mercier Recruitment By Nellie in the United States seeks a French-speaking Business Support Consultant to deliver exceptional client service to our corporate clients. You will handle inquiries via phone, email, and chat, manage accounts, and ensure accurate records.

You will work with internal teams to resolve issues, stay informed about our services, and participate in ongoing training. The role emphasizes clarity, responsiveness, and professional communication in a business context.

Qualifications

• Fluent in French with strong English communication.
• Experience in a business or corporate customer support role.
• Excellent communication and interpersonal skills.
• Ability to document interactions accurately in CRM.
• Familiarity with CRM and standard office software.

Responsabilités

• Assist French-speaking business clients through phone, email, and chat.
• Address inquiries related to business services and account management.
• Resolve client issues promptly to maintain satisfaction.
• Document all interactions accurately in the CRM.
• Collaborate with internal teams to resolve complex inquiries.
• Stay updated on services and products to provide informed guidance.
• Participate in ongoing training to enhance service delivery.

Connaissances

French language proficiency

English proficiency

Customer service experience

Communication skills

CRM familiarity

Team collaboration

Outils

CRM systems

Office software

Description du poste

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is delighted to present an exciting opportunity for a French Speaking Business Support Consultant. In this essential role, you will be responsible for providing exceptional support to our French-speaking business clients, ensuring their inquiries and needs are addressed with the utmost professionalism and efficiency. We are seeking candidates who are passionate about delivering top-notch customer service in a business context.

Responsibilities

• Assist French-speaking business clients through various communication channels, including phone, email, and chat.
• Address client inquiries related to business services, account management, and operational support.
• Resolve client-related issues swiftly to ensure high levels of satisfaction and loyalty.
• Maintain accurate documentation of all client interactions in the CRM system for reference and quality assurance.
• Collaborate with internal teams to effectively resolve complex inquiries and enhance service delivery.
• Stay current on company services and products to provide informed and relevant assistance to clients.
• Participate in ongoing training and development to further enhance skills and service effectiveness.

Requirements

• Fluency in French and strong command of English, both written and spoken.
• Experience in a customer support role, particularly within a business or corporate environment.
• Exceptional communication and interpersonal skills focused on client engagement.
• Strong problem-solving capabilities with an ability to manage client needs efficiently.
• Familiarity with CRM systems and standard office software applications.
• Ability to work collaboratively in a team-oriented environment.
• Strong attention to detail and excellent organizational skills are essential.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...