French Customer Support Specialist — Hybrid Bellevue

Blueprint Technologies; Bellevue (WA); Hybrid; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Flexible Spending Account (FSA)

Competitive paid time off

Parental leave

Professional growth and development

Job summary

Blueprint Technologies in Bellevue, WA seeks a Customer Support Agent with French fluency. You will provide fast, accurate support via tickets, troubleshoot with established tools, and maintain high service quality in a structured, hybrid enviro nment.

The role emphasizes clear communication, problem solving, and collaboration across teams to meet client expectations and resolve issues efficiently.

Qualifications

• One year of customer-service or equivalent experience.
• Written fluency in French and English.
• Associate degree or equivalent education.

Responsibilities

• Deliver high-quality customer service following policies and standards.
• Respond to tickets within service-level agreements and guidelines.
• Troubleshoot issues using approved resources and documentation.
• Collaborate across teams to feedback trends and resolve concerns.
• Create and update knowledge-base articles.

Skills

French fluency

Written English fluency

Strong written communication

Customer-service experience

Independent work

Time-management

Education

Associate degree or equivalent

Tools

Ticketing systems

Microsoft Office

CRM systems

Job description

Blueprint Technologies in Bellevue, WA seeks a Customer Support Agent with French fluency. You will provide fast, accurate support via tickets, troubleshoot with established tools, and maintain high service quality in a structured, hybrid enviro nment.

The role emphasizes clear communication, problem solving, and collaboration across teams to meet client expectations and resolve issues efficiently.