Freight Support Specialist - Customer Service & Logistics

ExecuSource; Winter Haven (FL); On-site; USD 50,000 - 58,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company matching

Paid Time Off

On-the-job training

Job summary

ExecuSource is seeking a Customer Service Representative in Winter Haven, FL to serve as the primary contact for customer freight requests via phone and email.

You will enter and update load information in the AS400 system, monitor loads, and provide timely pickup, in-transit, and delivery updates while coordinating with load planners, driver managers, and tank wash locations to meet customer requirements. The role requires strong communication and flexibility to work varying shifts.

Job description

ExecuSource is seeking a Customer Service Representative in Winter Haven, FL to serve as the primary contact for customer freight requests via phone and email.

You will enter and update load information in the AS400 system, monitor loads, and provide timely pickup, in-transit, and delivery updates while coordinating with load planners, driver managers, and tank wash locations to meet customer requirements. The role requires strong communication and flexibility to work varying shifts.