Freight Service Center Support Specialist

FedEx Freight; Des Moines (IA); On-site; USD 39,000 - 42,000; Full time

Job summary

FedEx Freight in Des Moines, IA is seeking an Administrative Clerk to support daily freight operations and customer service by handling documentation, scheduling, and data entry.

This role requires accuracy and strong communication to thrive in a fast-paced office/dock environment with the 1600-2100 shift and a starting pay of $19.23 per hour. Join a team committed to reliable service and efficient result handling.

Qualifications

• High school diploma or GED required.
• Two years general office experience preferred.
• One year customer service experience preferred.
• Previous transportation experience preferred.

Responsibilities

• Perform administrative/clerical functions such as filing, data entry, and answering phones.
• Verify and complete required documentation and reports.
• Assist customers by phone, email, and fax with inquiries and issues.
• Enter freight shipment data into systems and generate freight bills.
• Coordinate pickup/delivery needs and scheduling as required.
• Reconcile cash and checks and prepare deposits as needed.

Skills

Phone skills

Interpersonal skills

Data entry

Time management

Multi-tasking

Verbal communication

Education

High school diploma or GED

Job description

FedEx Freight in Des Moines, IA is seeking an Administrative Clerk to support daily freight operations and customer service by handling documentation, scheduling, and data entry.

This role requires accuracy and strong communication to thrive in a fast-paced office/dock environment with the 1600-2100 shift and a starting pay of $19.23 per hour. Join a team committed to reliable service and efficient result handling.