Remote OS&D & Billing Coordinator II

Estes Express Lines

United States

Remote

USD 36,000 - 54,000

Full time

6 days ago

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Job summary

Estes Express Lines is seeking a remote Billing/OS&D Clerk to handle high-volume calls and coordinate freight documentation. You will verify bills of lading, prepare paperwork, and maintain accurate records for daily reporting to management.

The ideal candidate has a high school diploma or GED, proficient Word/Excel skills, and AS400 experience. Strong customer service, clerical ability, and clear communication are essential in a fast-paced environment.

Qualifications

High School Diploma or GED required or equivalent experience.
Experience in billing, collections, tracing & OS&D preferred.
Proficient in MS Word and Excel; AS400 experience strongly preferred.
Strong customer service skills and good clerical abilities.
Excellent verbal and written communication; ability to read and follow written instructions.

Responsibilities

Answer telephones with high call volume and direct calls accurately.
Maintain count lists of items received or shipped; verify against bills of lading and note discrepancies.
Prepare paperwork and repack OS&D freight; maintain daily/weekly freight issue reports.
Coordinate delivery times with customers and service centers for freight delivery.
Handle inquiries about bill of lading, provide proof of delivery, and trace shipments.