Freight Billing & OS&D Coordinator

Estes Express; Florence (SC); Hybrid; USD 32,000 - 45,000; Full time

Job summary

Estes Express in Florence, SC is seeking a detail-oriented clerk to manage high-volume电话 inquiries and billing tasks for OS&D freight. You will prepare paperwork, verify shipments against bills of lading, and coordinate delivery times with customers.

The role requires strong clerical skills, MS Word/Excel proficiency, and good verbal/written communication. A High School Diploma or GED is required, and AS/400 experience is a plus. The position is on-site with standard full-time hours.

Qualifications

• Requires a High School Diploma or GED
• Experience in billing, tracing & OS&D preferred
• Proficient in MS Word and Excel
• AS400 experience strongly preferred
• Strong customer service and clerical skills
• Excellent verbal and written communication skills
• Ability to work independently and in a team
• Able to lift ~20 lbs and meet physical requirements
• Authorized to work in the United States

Responsibilities

• Answer telephones with high call volume and direct calls accurately
• Maintain records of items received/shipped and verify against bill of lading
• Prepare paperwork and repack OS&D freight as needed
• Report OS&D freight issues to management
• Coordinate delivery times with customers for freight
• Prepare bills for movement using tariffs and charges
• Assist with dispatch phones for customers and drivers
• Maintain a clean OS&D area and adhere to safety rules

Skills

Customer service

Clerical skills

Verbal communication

Written communication

MS Word

Excel

AS400 experience

Teamwork

Education

High School Diploma or GED

Tools

MS Word

Excel

AS/400

Job description

Estes Express in Florence, SC is seeking a detail-oriented clerk to manage high-volume电话 inquiries and billing tasks for OS&D freight. You will prepare paperwork, verify shipments against bills of lading, and coordinate delivery times with customers.

The role requires strong clerical skills, MS Word/Excel proficiency, and good verbal/written communication. A High School Diploma or GED is required, and AS/400 experience is a plus. The position is on-site with standard full-time hours.