Freight Logistics Client Services Specialist

Advance Business Capital; South Carolina; On-site; USD 40,000 - 50,000; Full time

Job summary

Advance Business Capital is seeking a Customer Service Representative to support client funding requests and provide excellent customer service. The role involves closely verifying documentation and communicating effectively with clients.

The ideal candidate will have 2 to 3 years of customer service experience and knowledge of the freight and logistics industry. This full-time position is based in South Carolina, with a focus on maintaining high levels of productivity and accuracy.

Qualifications

• 2 to 3 years of customer service experience in a fast-paced work environment.
• Knowledge of freight, transportation, and/or logistics industry is preferred.

Responsibilities

• Support administration and processing of client funding requests.
• Provide outstanding customer service internally and externally.
• Verify freight loads following prescribed protocols.
• Communicate effectively with team members, debtors, and clients.

Skills

Customer service

Microsoft Office proficiency

Multi-tasking

Outstanding communication skills

Education

High School diploma or equivalent

Associates or Bachelor’s Degree

Job description

Advance Business Capital is seeking a Customer Service Representative to support client funding requests and provide excellent customer service. The role involves closely verifying documentation and communicating effectively with clients.

The ideal candidate will have 2 to 3 years of customer service experience and knowledge of the freight and logistics industry. This full-time position is based in South Carolina, with a focus on maintaining high levels of productivity and accuracy.