Freight Forwarder

Jobtailor; Buffalo (NY); On-site; USD 52,000 - 80,000; Full time

Job summary

Jobtailor is looking for an experienced freight forwarding professional to manage ocean and air bookings and ensure on-time delivery for various shipments. You will gather client requirements, process necessary paperwork, and coordinate with carriers and authorities to move goods efficiently.

The role emphasizes attention to detail, strong communication, and the ability to negotiate quotations while handling both hazardous and nonhazardous cargo.

Qualifications

• Three years of experience in a client-facing role.
• Freight Forwarding experience preferred.
• Prior use of CargoWise One is a definite plus.
• Computer skills including MS Outlook, Excel and Word.
• Excellent math skills and ability to calculate freight measurements and unit conversions.
• Familiarity with domestic and international geography.
• Extreme attention to detail and ability to predict issues and take corrective action.
• Ability to work productively under pressure.
• Excellent written and verbal communication skills.

Responsibilities

• Schedule ocean and/or air bookings for hazardous and nonhazardous materials and complex shipments.
• Ensure complete and timely delivery by gathering client needs and completing required paperwork.
• Process data in the Company's system and obtain consular and government releases as appropriate.
• Identify transactions requiring special handling and implement process improvements.
• Request and negotiate freight quotations including container capacities and weights.
• Draft complex letters and reports and organize and assemble documents.
• Understand the full range of freight forwarding services, including customs brokerage and cost optimization.

Skills

Freight Forwarding

Ocean & Air Bookings

Client Communication

Attention to Detail

Negotiation

Documentation

Problem Solving

Tools

CargoWise One

Job description

• Effectively schedule ocean and/or air bookings for both hazardous and nonhazardous materials, simple and complex cargo shipments
• Ensure the complete and timely delivery of freight by attaining knowledge from clients in order to satisfy their needs and completing paperwork that meets stringent requirements
• Process data through the Company's system and obtain consular releases as well as other government agency releases as appropriate
• Identify transactions and tasks that require special handling, recommend improved processes to management and implement resolutions within assigned scope of responsibility
• Be able to request, then negotiate, freight quotations to include details such as container capacities, packing dimensions and weights, coding, etc.
• Compose complex letters regarding issues and resolutions utilizing your ability to edit and proof business correspondence and reports and organize, prepare and assemble documents
• Comprehend the full range of freight forwarding services: order management, movement scheduling, customs brokerage, monitor and control services, cost optimization, etc.

Requirements

• Freight Forwarding experience preferred
• Prior use of CargoWise One a definite plus
• Three years of experience in a role involving extensive client contact required
• Computer skills, including frequent prior use of MS Outlook, Excel and Word
• Excellent math skills, along with the ability to calculate freight measurements, weight and convert to international units when necessary
• Familiarity with domestic and international geography including countries and major cities
• Extreme attention to detail, including the ability to predict and circumvent issues before they occur and taking the proper corrective action
• Ability to be highly productive while keeping cool under pressure
• Excellent communication skills, both written and verbal

Core Competencies

Demonstrates expertise in freight forwarding, including scheduling ocean and air bookings, processing data, and ensuring timely delivery of shipments. Proficient in client communication, negotiation of freight quotations, and maintaining attention to detail in documentation and problem resolution.

Highest-signal resume keywords

• Freight Forwarding Experience
• CargoWise One
• Client Communication
• MS Outlook, Excel, Word
• Attention to Detail

ATS Optimization Keywords

Hard Skills

• Freight Measurement Calculation
• Order Management
• Customs Brokerage
• Movement Scheduling
• Cost Optimization

Soft Skills

• Excellent Communication Skills
• Ability to Work Under Pressure
• Problem-Solving

Industry Keywords

• Hazardous Materials
• Nonhazardous Materials
• Complex Cargo Shipments
• Consular Releases
• Government Agency Releases
• Domestic and International Geography