Freight Forwarder, Aerospace

Jobtailor; Boston (MA); On-site; USD 55,000 - 90,000; Full time

Job summary

Jobtailor in Boston, MA is seeking a detail-oriented freight forwarding coordinator to review and process shipment transactions, provide proactive customer service, and establish procedures for import and export processes. You will handle high-volume transactions and monitor Shipper Export Declarations using CargoWise One and MS Office.

A minimum of three years in a client-facing role, strong geography knowledge, and the ability to work under pressure are required.

Qualifications

• Three years of experience in a role involving extensive client contact required.
• Familiarity with domestic and international geography including countries and major cities.
• Extreme attention to detail.
• Ability to be highly productive while keeping cool under pressure.
• Excellent communication skills, both written and verbal.
• Preferred: Freight Forwarding experience.
• Prior use of CargoWise One is a definite plus.
• Computer skills, including frequent prior use of MS Outlook, Excel, and Word.

Responsibilities

• Review and process shipment transactions for one or more major accounts.
• Provide excellent, proactive, and timely customer service.
• Establish detailed profiles and procedures for import and export processes.
• Receive, review, and process high-volume or complex transactions.
• Check shipments in the warehouse as needed.
• Create quotations for individual shipments.
• Review and monitor all Shipper Export Declaration rejections.

Skills

Attention to detail

Excellent communication

Work under pressure

Customer service

Geographical knowledge

Tools

CargoWise One

MS Outlook

MS Excel

MS Word

Job description

• Review and process shipment transactions for one or more major accounts
• Provide excellent, proactive, and timely customer service
• Establish detailed profiles and procedures for import and export processes
• Receive, review, and process high-volume or complex transactions
• Check shipments in the warehouse as needed
• Create quotations for individual shipments
• Review and monitor all Shipper Export Declaration rejections

Requirements

• Three years of experience in a role involving extensive client contact required
• Familiarity with domestic and international geography including countries and major cities
• Extreme attention to detail
• Ability to be highly productive while keeping cool under pressure
• Excellent communication skills, both written and verbal
• Preferred: Freight Forwarding experience
• Prior use of CargoWise One is a definite plus
• Computer skills, including frequent prior use of MS Outlook, Excel, and Word

Core Competencies

Demonstrates expertise in processing shipment transactions and providing exceptional customer service, with a strong focus on detail and productivity under pressure. Proficient in managing import and export procedures while utilizing relevant software tools.

Highest-signal resume keywords

• Freight Forwarding Experience
• CargoWise One Proficiency
• Customer Service Excellence
• Attention To Detail
• Geographical Knowledge

ATS Optimization Keywords

Hard Skills

• Shipment Processing
• Quotation Creation
• Transaction Review
• Import And Export Procedures
• Shipper Export Declaration Monitoring

Soft Skills

• Excellent Communication Skills
• Ability To Work Under Pressure
• Proactive Customer Service

Industry Keywords

• Domestic Geography
• International Geography
• High-Volume Transactions
• Client Contact

Tools & Technologies

• CargoWise One
• MS Outlook
• MS Excel
• MS Word