Freight Dispatcher I: Daily Route Planner

KAG SERVICES INC; Geismar (LA); On-site; USD 42,000 - 64,000; Full time

Job summary

KAG SERVICES INC is looking for a dispatcher to execute daily freight movement plans within the Geismar area. You will coordinate driver schedules, respond to customer orders, and manage communications across teams to ensure timely deliveries.

The role requires strong scheduling, conflict resolution, and excellent communication skills, with on-site duties and a focus on service quality for gas outlets and suppliers.

Qualifications

• Assess customer needs and timing of deliveries.
• Manage daily delivery schedule for drivers.
• Plan deliveries to inventory-managed retail gas outlets.
• Receive orders from suppliers, gas station dealers, and renewable fuels distributors.
• Provide frontline customer service for existing accounts.

Responsibilities

• Answer all incoming phone calls promptly and courteously.
• Monitor e-mail for incoming orders, inventory updates, and team communication.
• Monitor station inventories via web portals and coordinate orders.
• Solicit freight from customers and create loads in dispatch system.
• Enter incidents into KITS (incident reporting system).
• On-call duties as needed.

Skills

Customer service

Schedule management

Communication

Interpersonal skills

Conflict resolution

Education

High school diploma

Tools

KITS

Dispatch software

Job description

KAG SERVICES INC is looking for a dispatcher to execute daily freight movement plans within the Geismar area. You will coordinate driver schedules, respond to customer orders, and manage communications across teams to ensure timely deliveries.

The role requires strong scheduling, conflict resolution, and excellent communication skills, with on-site duties and a focus on service quality for gas outlets and suppliers.