Freight Dispatch Coordinator I

KAG SERVICES INC; Baytown (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

KAG SERVICES INC in Baytown, TX is seeking a dispatcher to execute daily freight movement plans within an assigned area. The role involves coordinating deliveries, managing drivers’ schedules, and handling orders from suppliers and dealers.

The candidate should have a high school diploma, strong conflict resolution, and excellent communication skills to liaise with customers and internal teams. On-call duties may be required.

Qualifications

• High school diploma or equivalent.
• Excellent conflict resolution and skills.
• Effective oral, written and interpersonal communication skills.

Responsibilities

• Assess customer needs and timing of deliveries
• Manage daily delivery schedule for drivers
• Plan deliveries to inventory-managed retail gas outlets
• Receive orders from suppliers, gas station dealers, and renewable fuels distributors
• Provide frontline customer service for existing accounts
• Answer all incoming phone calls promptly and courteously
• Monitor e-mail for incoming orders, inventory updates, and communication between team members
• Monitor web portals for station inventories
• Solicit freight from customers
• Create loads in dispatch system
• Divide dispatch responsibilities with other team members
• Enter incidents into KITS (incident reporting system)
• On-call duties as needed

Skills

Conflict resolution

Communication skills

Interpersonal communication

Education

High school diploma or equivalent

Job description

KAG SERVICES INC in Baytown, TX is seeking a dispatcher to execute daily freight movement plans within an assigned area. The role involves coordinating deliveries, managing drivers’ schedules, and handling orders from suppliers and dealers.

The candidate should have a high school diploma, strong conflict resolution, and excellent communication skills to liaise with customers and internal teams. On-call duties may be required.