Dispatcher II: Freight Route Planner & Customer Care

KAG SERVICES INC; Weatherford (TX); Presencial; USD 42.000 - 62.000; Jornada completa

Descripción de la vacante

KAG SERVICES INC is seeking a dispatcher in Weatherford, TX to manage daily driver schedules, plan routes, and coordinate orders with suppliers and retail outlets. You will provide frontline customer service and monitor multiple channels for updates.

The role requires a high school diploma and at least 2 years of dispatching experience, with strong communication and conflict-resolution skills. This onsite position emphasizes teamwork and dependable communication across the logistics team.

Formación

• High school diploma or equivalent.
• 2 years dispatching experience.
• Excellent conflict resolution and communication skills.

Responsabilidades

• Assess customer needs and timing of deliveries.
• Manage daily delivery schedule for drivers.
• Plan deliveries to inventory-managed retail gas outlets.
• Receive orders from suppliers, gas station dealers, and renewable fuels distributors.
• Provide frontline customer service for existing accounts.
• Answer all incoming phone calls promptly and courteously.
• Monitor e-mail for incoming orders, inventory updates, and communication between team members.
• Monitor web portals for station inventories.
• Create loads in dispatch system.
• Divide dispatch responsibilities with other team members.
• Enter incidents into KITS (incident reporting system).

Conocimientos

Dispatching

Customer service

Communication

Educación

High school diploma or equivalent

Descripción del empleo

KAG SERVICES INC is seeking a dispatcher in Weatherford, TX to manage daily driver schedules, plan routes, and coordinate orders with suppliers and retail outlets. You will provide frontline customer service and monitor multiple channels for updates.

The role requires a high school diploma and at least 2 years of dispatching experience, with strong communication and conflict-resolution skills. This onsite position emphasizes teamwork and dependable communication across the logistics team.